Spine Clinic Scheduling & Support Coordinator

Keck Medicine of USC; Los Angeles (CA); On-site; USD 29,000 - 48,000; Full time

Job summary

Keck Medicine of USC in Los Angeles, CA is seeking a Support Coordinator for the Spine Clinic. This full-time, 8-hour day position (non-exempt, union) focuses on outpatient flow, patient satisfaction, and coordinating multi-specialty appointments within the Spine Center.

Responsibilities include handling referrals, chart preparation, scheduling, and ensuring accurate data entry in Cerner/PBAR systems, with emphasis on teamwork and patient confidentiality.

Qualifications

• High school diploma or equivalent required.
• Good command of English, both written and spoken.

Responsibilities

• Answers phones and greets patients.
• Verifies insurance benefits and collects/advances necessary information.
• Schedules patient evaluations, tests, and referrals in clinic.
• Prepares charts and submits charge tickets for visits.
• Manages document flow and ensures proper indexing and distribution.
• Triages patient calls and directs to licensed personnel when needed.

Skills

Interpersonal

Scheduling

Phone support

Communication (English)

Medical terminology

Cerner

PBAR

Team coordination

Education

High School diploma or equivalent

Tools

Cerner

PBAR

Job description

Keck Medicine of USC in Los Angeles, CA is seeking a Support Coordinator for the Spine Clinic. This full-time, 8-hour day position (non-exempt, union) focuses on outpatient flow, patient satisfaction, and coordinating multi-specialty appointments within the Spine Center.

Responsibilities include handling referrals, chart preparation, scheduling, and ensuring accurate data entry in Cerner/PBAR systems, with emphasis on teamwork and patient confidentiality.