Outpatient Behavioral Health Case Manager & Crisis Support

WVU Medicine; Morgantown (WV); In loco; USD 52.000 - 66.000; Tempo pieno

Descrizione del lavoro

WVUH West Virginia University Hospitals in Morgantown, WV, is seeking an experienced case management social worker to support outpatient care teams. You will assist physicians, therapists and staff, manage crisis situations, and coordinate patient needs across services.

The role involves education for patients and families, multi-disciplinary collaboration, and discharge planning. A BS in Social Work and WV licensure are required; one year of experience preferred.

Competenze

• Bachelor’s Degree in Social Work or related field.
• State criminal background check and Federal (if applicable), as required for regulated areas.
• One year of experience in Social Work experience.
• Current West Virginia Social Work licensure.

Mansioni

• Facilitates referrals of patients to providers.
• Takes crisis calls and works outcomes for patients.
• Sends refill requests to providers and call pharmacy per direction of MD/NP/PA as needed.
• Maintain a working knowledge of relevant medical/legal issues that impact on patient care, e.g., advance directives, child and elder abuse.
• Provide education to patients and families around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation.
• Participate in multi-disciplinary health care teams.
• Acts as a liaison with community agencies and resources.
• Arrange, procure, and coordinate patient/family pre and post hospital needs.
• Document assessment, plan, interactions, and interventions according to departmental, hospital and/or health system guidelines and standards.
• Assisting in obtaining prior authorizations from third party carriers.
• Working with the units in securing beds for admission.
• Preparing or assisting in the preparation of discharge letters.
• May schedule MRI’s, PET’s, and other imaging procedures.
• Works with discharge planners and consult team to secure appointments.
• Schedules new patient visits per established protocols.
• Meets with patients face to face as needed to resolve crisis situations.
• Assists Residents/front desk staff with resolving scheduling problems.
• Covers messages and work ques for providers that are out of the office.

Formazione

Bachelor’s Degree in Social Work or related field

State criminal background check and Federal (if applicable)

Descrizione del lavoro

WVUH West Virginia University Hospitals in Morgantown, WV, is seeking an experienced case management social worker to support outpatient care teams. You will assist physicians, therapists and staff, manage crisis situations, and coordinate patient needs across services.

The role involves education for patients and families, multi-disciplinary collaboration, and discharge planning. A BS in Social Work and WV licensure are required; one year of experience preferred.