Outpatient Case Manager & Crisis Support

WVUH West Virginia University Hospitals; Morgantown (WV); On-site; USD 30,000 - 41,000; Part time

Job summary

WVUH West Virginia University Hospitals in Morgantown, WV is seeking a Social Work case manager for outpatient clinic support. You will assist physicians, therapists, and staff to ensure efficient patient care and crisis management.

The role requires a Bachelor’s in Social Work, WV licensure eligibility, and at least one year of Social Work experience, with the ability to interact with patients and families and coordinate across teams.

Qualifications

• Bachelor’s Degree in Social Work or related field.
• State and Federal background check as required for regulated areas.
• Minimum of 1 year of Social Work experience.
• Current West Virginia Social Work licensure preferred.

Responsibilities

• Facilitates referrals of patients to providers.
• Takes crisis calls and follows outcomes for patients.
• Send refill requests to providers and call pharmacy as needed.
• Maintain knowledge of relevant medical/legal issues affecting patient care.
• Educate patients and families about adaptation to diagnosis, treatment, and life situation.
• Participate in multi-disciplinary health care teams.
• Coordinate patient/family pre- and post-hospital needs.
• Document assessments, plans, interactions, and interventions per guidelines.
• Assist in obtaining prior authorizations from third party carriers.
• Assist in securing beds for admission and prepare discharge letters.
• May schedule imaging procedures and coordinate with discharge planners.

Skills

Crisis intervention

Communication

Team collaboration

Patient advocacy

Education

Bachelor's Degree in Social Work

West Virginia Social Work licensure

Job description

WVUH West Virginia University Hospitals in Morgantown, WV is seeking a Social Work case manager for outpatient clinic support. You will assist physicians, therapists, and staff to ensure efficient patient care and crisis management.

The role requires a Bachelor’s in Social Work, WV licensure eligibility, and at least one year of Social Work experience, with the ability to interact with patients and families and coordinate across teams.