Outpatient Access & Scheduling Coordinator

1200 MH-Memphis Hospitals; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis seeks an attentive professional to manage outpatient registration, scheduling, insurance verification, and cash collection tasks. You will ensure accurate patient information and assist with referrals, contributing to a compassionate, efficient patient experience.

The role requires 1–3 years in outpatient registration or insurance verification, with strong computer skills and the ability to work independently in a busy setting.

Qualifications

• Outpatient registration, scheduling, and insurance verification experience required (1–3 years).
• Proficiency with Windows and common office software.
• Ability to clearly communicate with patients and staff in a customer-focused manner.
• Capacity to work independently in a fast-paced healthcare environment.

Responsibilities

• Schedule outpatients for tests, appointments, treatments, and procedures.
• Register walk-in patients and ensure accurate appointment details.
• Verify and collect accurate financial and demographic information.
• Explain referral process and required physician referrals.
• Perform front-end collections and issue receipts; make deposits when indicated.
• Maintain accuracy of insurance information in patient records.
• Handle additional duties as assigned.

Skills

Outpatient procedures knowledge

Windows proficiency

Written and verbal communication

Independent judgment

Fast-paced environment adaptability

Multitasking and organization

Patient interaction skills

Problem solving

Hospital software knowledge (EPIC/Rad/

Tools

EPIC hospital software

RadNet

Job description

Methodist Le Bonheur Healthcare in Memphis seeks an attentive professional to manage outpatient registration, scheduling, insurance verification, and cash collection tasks. You will ensure accurate patient information and assist with referrals, contributing to a compassionate, efficient patient experience.

The role requires 1–3 years in outpatient registration or insurance verification, with strong computer skills and the ability to work independently in a busy setting.