Outlet Server - Upsell & Guest Service Expert (SF)

Highgate Hotels, LP; San Francisco (CA); On-site; USD 27,014 - 27,221; Full time

Job summary

Rest 1 Server at Stanford Court hotel in San Francisco, part of Highgate Hotels, LP, offers exposure to a busy guest-focused operation atop Nob Hill. You will take guest orders, deliver food and beverages, upsell, and process payments with courteous, efficient service.

Qualifications include a high school diploma or equivalent, ability to stand long hours, and ability to lift up to 20 pounds. Availability on Sundays and Mondays is required. Wage is hourly, USD 19.61–19.76.

Qualifications

• High School diploma or equivalent preferred.
• Experience in hotel or related field is a plus.
• Must be able to stand during shift and lift up to 20 pounds.

Responsibilities

• Take and deliver guest orders in a courteous, efficient manner.
• Service guests with food and beverage requirements.
• Perform cashiering and close checks at end of shift.
• Maintain stocked, tidy tables and service areas.
• Upsell food, beverage and promotions to guests.
• Ensure overall guest satisfaction.

Skills

Guest service

Cash handling

Upselling

POS system

Communication

Teamwork

Education

High School diploma or equivalent

Tools

POS system

Job description

Rest 1 Server at Stanford Court hotel in San Francisco, part of Highgate Hotels, LP, offers exposure to a busy guest-focused operation atop Nob Hill. You will take guest orders, deliver food and beverages, upsell, and process payments with courteous, efficient service.

Qualifications include a high school diploma or equivalent, ability to stand long hours, and ability to lift up to 20 pounds. Availability on Sundays and Mondays is required. Wage is hourly, USD 19.61–19.76.