Outlet Server (AM)

Omni Hotels & Resorts; Scottsdale (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

Omni Hotels & Resorts in Scottsdale, AZ is seeking a Part-Time Food & Beverage Server to join our dining team. You will greet guests, take orders, upsell, and ensure a seamless, personalized dining experience in our luxury hotel.

Qualifications include at least 1 year of serving experience, knowledge of wine, spirits, and beer, availability for weekends/holidays, unexpired Food Handlers, and the ability to lift up to 50 lbs.

Qualifications

• Minimum 1 year of serving experience, preferably in a high-volume or upscale hotel restaurant outlet.
• Knowledge of wine, spirits, and beer is required.
• Unexpired Food Handlers certification obtained upon hire.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional appearance and demeanor; adhere to guidelines.

Responsibilities

• Greet guests and anticipate needs; respond to inquiries or requests.
• Provide outstanding service following proper steps of service.
• Take food and beverage orders and upsell where possible.
• Send orders using MICROS systems and ensure accurate billing.
• Assist in seating guests and answer phones as needed.
• Coordinate with culinary team on dietary needs and requests.
• Perform station setup and breakdown; maintain glassware cleanliness.

Skills

Customer service

Upselling

Wine knowledge

Shift flexibility

Tools

MICROS POS System

Job description

Centro PART TIME Food & Beverage Server

Overview

As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we'd love to have you on our team.

Responsibilities

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set-up and breakdown/side-work.
• Polish and clean all water glassware on assigned station during each shift.
• Take food and beverage orders and upsell as often as possible.
• Be pleasant, smile and greet all guests using surnames when obtained.
• Send orders using MICROS systems.
• Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests.
• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
• Present accurate check to guests and process payment.
• Assist in seating guests and answering phones for the restaurant as needed.
• Crosstrain among other food and beverage outlets as needed.
• Perform any other duties assigned by the restaurant manager.

Qualifications

• Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet.
• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
• Must have knowledge of wine, spirits, and beer.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.
• Must have unexpired Food Handlers obtained upon hire.
• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.