Outlet Sales Leader: Elevate Sales & Customer Experience

brobstongroup.com - Jobboard; New York (NY); On-site; Full time

Job description

Summary

Lead a high-energy outlet sales team to deliver elevated customer experiences and drive revenue and margin growth in a home furnishings outlet environment. Partner with cross-functional teams to execute merchandising, pricing, and client outreach strategies while mentoring and empowering team members to exceed goals. Maintain elevated presentation and operational standards to extend the brand to a broader audience.

Responsibilities

• Drive sales performance by setting clear goals, monitoring KPIs, and implementing strategies to exceed revenue and margin targets
• Train and develop Team Members in product knowledge, selling techniques, and company policies
• Implement ticketing, price changes, and scheduled markdowns in alignment with standards and timelines
• Build and maintain client outreach lists to foster relationships and drive repeat business
• Maintain merchandise presentation, store appearance, and uphold visual merchandising standards
• Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives

Requirements

• 2+ years of leadership experience in retail, preferably in home furnishings
• Proven history of exceeding sales targets through leadership and strategic execution
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
• Flexibility to work a dynamic schedule across operational hours
• Ability to lift and move items up to 50 lbs and perform prolonged standing, bending, stooping, kneeling, and other physical tasks