Outlet Sales Associate FT - Salinas

GOODWILL CENTRAL COAST; Salinas (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Goodwill Central Coast in Salinas, CA is seeking a Retail Associate to support merchandise stocking, customer assistance, and cash register operations in a busy outlet.

The role requires a high school diploma or equivalent, basic English, and ideally some Spanish. Candidates with retail or cash handling experience will fit well. Maintain a clean, safe store environment and assist with opening/closing procedures.

Qualifications

• High school diploma or equivalent preferred.
• Retail sales and/or cash register experience or equivalent required.
• Basic math ability is expected.
• English language skills required for basic communication; Spanish helpful.

Responsibilities

• Organize the store by stocking and placing merchandise.
• Maintain a neat, clean, and safe working and shopping environment.
• Assist customers: greet, help find merchandise, report issues to Outlet Supervisor.
• Ensure store is clean, safe, and orderly for customers and staff.
• Open/close procedures and cashier duties as needed.
• Greet customers entering the outlet and thank them on exit.

Skills

Customer service

Cash register operation

English proficiency

Spanish preferred

Education

High school diploma or equivalent

Tools

Electronic cash registers

Job description

Job Details

Job Location: HQ Outlet 18 - Salinas, CA 93905

Position Type: Full Time

Education Level: Not Specified

Salary Range: $16.90 - $17.68 Hourly

Travel Percentage: Negligible

Job Shift: Day

Job Category: Retail

JOB SUMMARY: Merchandise inventory for sale, assist customers and operate the cash register as requested, while maintaining a neat, safe, orderly work environment in Outlet.

ESSENTIAL DUTIES

• Organize the store by stocking and placing merchandise.
• Maintain a neat, clean, and safe working and shopping environment by following good housekeeping practices.
• Assist customers: Greet customers with a friendly demeanor, Actively assist customers in finding merchandise, Report any problems/complaints to the Outlet Supervisor.
• Ensure the store is clean, safe and orderly for all customers, employees, program participants, and visitors.
• Remove/sort unsold merchandise for recycling/disposal, as appropriate.
• Assist with opening and closing procedures as requested. Perform cashier duties as requested.
• Greet customers entering the outlet and thank them as they leave.

SECONDARY DUTIES

Perform related duties as assigned.

Qualifications

EDUCATION REQUIRED: A high school diploma or equivalent is preferred.

LICENSE/CERTIFICATION REQ’D: None.

EXPERIENCE REQUIRED: Retail sales and/or cash register experience or equivalent, including “as-is” retail experience preferred.

KNOWLEDGE REQUIRED: Basic math ability.

Familiarity with electronic cash registers (this may be learned on the job).

Familiarity with Company and Retail policies and procedures (this may be learned on the job).

Familiarity with electronic cash register (this may be learned on the job).

Familiarity with Goodwill Central Coast’s mission, Company, and retail policies (this can be learned on the job).

EQUIPMENT USED: Typical sales and material handling equipment; forklift.

SKILLS/APTITUDES/TEMPERAMENTS

• Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish preferred.
• Ability to instruct new employees, as directed, in operational procedures. Ability to make decisions quickly and with confidence.
• Ability to perform various duties, often changing from one task to another without losing efficiency or composure.
• Ability to maintain a strong sales presence, demonstrating a high energy and enthusiastic work ethic that can be reflected in overall Outlet sales, cooperation with others, and employee morale.
• Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedures, and related paperwork as they pertain to store operations; and, as needed, supervise cash register function.
• Ability to drive company vehicles and forklifts. This requires a good driving record, passing forklift training and obtaining forklift certification within 90 days of placement in the position, and may require evidence of personal liability insurance.
• Ability to price merchandise at fair market value.
• Ability to coordinate eye/hand/foot movements to safely move in around fixtures and merchandise.
• Ability to move hands and fingers quickly to operate cash register and handle merchandise.
• Ability to make judgments and decisions and communicate these clearly based on established policies.
• Ability to demonstrate satisfactory attendance as outlined in Company policy.
• Ability to adhere to safe work practices as documented in Company safety policies; report safety hazards/accidents promptly to supervisor or safety committee member.

JOB SETTING

Work is performed in a large warehouse made of metal, and in the adjacent outdoor area. The area is not climatically controlled, and the temperature will fluctuate widely. There is some exposure to dust, odors, and fumes. The working/standing surface is uniform. There is noise from radios. Work is completed in cooperation with sales staff and management. There is constant contact with the public. The job requires the incumbent to occasionally deal with short deadlines or special events, which may require some overtime. There are fluctuating periods of high activity/demands throughout the course of the workday.

PHYSICAL DEMANDS

• Standing Consistently 100% of the time
• Walking Regularly 31-71% of the time
• Sitting Rarely 0-10% of the time
• Bending Consistently 71-100% of the time
• Twisting Rarely 0-10% of the time
• Pushing/Pulling Regularly 31-70% of the time
• Climbing Rarely 0-10% of the time
• Squatting/Kneeling Occasionally 11-30% of the time
• Lifting Carrying 10lbs. or less Regularly 31-70% of the time
• Lifting Carrying 11-25 lbs. Regularly 31-70% of the time
• Lifting Carrying 26-50 lbs. Regularly 31-70% of the time
• Longest Distance Carried - 25 Feet
• Heaviest Item carried -. 50 lbs.
• Hand/Shoulder/Foot: Simple Grasp Regularly 31-70% of the time
• Hand/Shoulder/Foot: Power Grasp Regularly 31-70% of the time
• Hand/Shoulder/Foot: Fine Manipulation Regularly 31-70% of the time
• Hand/Shoulder/Foot: Gross Manipulation Rarely 0-10% of the time
• Ability to use a hand truck Occasionally 11-30% of the time
• Reaching at or above shoulder level Occasionally 11-30% of the time
• Reaching at or below shoulder level Occasionally 11-30% of the time
• Operate foot controls or repetitive foot movement Occasionally 11-30% of the time
• Driving long distance in a vehicle for an hour or more None None
• Driving short distances getting in and out of vehicle repeatedly None None