Sales Associate PT - Salinas Center

GOODWILL CENTRAL COAST; Salinas (CA); On-site; USD 20,664 - 24,796; Full time

Job summary

GOODWILL CENTRAL COAST in Salinas, CA is seeking a Store Associate to greet donors and customers, and support store operations. You will handle cash, stock, and donations while maintaining a clean, welcoming environment for shoppers.

The role focuses on customer service, cash register operation, and ensuring merchandise is well-presented and rotated. Prior sales experience is not required but helpful. Fluency in English is valued, with basic Spanish a plus.

Qualifications

• Education: High school diploma or equivalent (preferred).
• Experience: None required; previous sales experience preferred.
• Knowledge: Basic math; familiarity with Goodwill Central Coast policies and electronic cash registers.

Responsibilities

• Greet donors and customers; assist with product selections.
• Handle cash and operate the cash register following procedures.
• Assist with store opening/closing and merchandising to improve appeal.
• Prepare donations and rotate merchandise for transfer to the central plant.
• Report safety issues or concerns to the Store Manager.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Cashier skills

Safety awareness

Attendance

Education

High school diploma

Tools

POS system

Job description

Job Summary

Perform related duties supporting the operation of retail store locations. Serve donors and customers in various ways, ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals.

Essential Duties

• Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers when making product selections.
• Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures.
• Assist with store opening/closing procedures.
• Merchandise inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment.
• Assist with stock rotation and markdowns as directed by the Store Manager or designee.
• Prepare store donations and rotated merchandise for transfer to the central processing plant.
• Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee.

Secondary Duties

• May perform donor services such as taking donations, documenting donation information, and communicating with donors.
• Will perform duties related to daily sanitizing of store and donation locations.
• May perform minor janitorial duties as required/assigned.
• Store associates may need to perform related duties not listed on this job description.

Qualifications

• Education: High school diploma or equivalent (preferred).
• Experience: None required; previous sales experience preferred.
• Knowledge: Basic math ability; familiarity with Goodwill Central Coast’s mission, general company, and retail policies (learnable on the job); familiarity with electronic cash registers.
• Skills & Aptitudes:
  • Basic oral and written English communication; basic Spanish desirable.
  • Self‑control, effective interaction with the public, cooperation with co‑workers.
  • Tactfully explain decisions and present information clearly regarding store policies.
  • Learn cash register operation, related paperwork, opening/closing procedures.
  • Understand and follow directions and procedures.
  • Coordinate eye/hand/foot movement to safely move merchandise.
  • Operate cash register quickly; perform repetitive and varied duties without loss of composure.
  • Demonstrate satisfactory attendance and adhere to safe work practices; report safety hazards promptly.
• Emotional Effort: Job involves some emotional effort; recurring deadlines require little or no overtime; routine environment with periods of high activity/demand.

Equipment Used

• Material handling equipment: carts, hand trucks, dollies, and racks.
• Typical retail store equipment.
• Cash register, computer‑based system, and other related automated tools.
• Cash counting equipment.

Physical Demands

• Standing consistently 71‑100% of the time.
• Walking consistently 71‑100% of the time.
• Carrying <10 lbs consistently 71‑100% of the time; 11‑25 lbs regularly 31‑70%; 26‑50 lbs occasionally 11‑30%.
• Pushing regularly 31‑70% of the time.
• Sitting rarely 1‑10% of the time; Bending, twisting, pulling, climbing rarely 1‑10% of the time.
• Squatting/kneeling occasionally 11‑30% of the time.
• Reaching at or above shoulder level regularly 31‑70% of the time; below shoulder level consistently 71‑100% of the time.
• Operate foot controls or repetitive foot movement: none other than walking.
• Driving long distances: none; driving short distances: none.