Sales Associate PT - Marina

GOODWILL CENTRAL COAST; National City (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

GOODWILL CENTRAL COAST is seeking a part-time Retail Associate at our Marina, CA location. The role focuses on serving donors and customers, processing transactions, and maintaining a welcoming store environment that promotes sales and meets store goals.

Responsibilities include greeting customers, handling cash, supporting opening/closing procedures, stocking merchandise, and preparing donations for processing. Prior experience is not required, though helpful, and basic English is essential.

Qualifications

• High school diploma preferred.
• None/No prior experience required; sales experience preferred.
• Basic math ability is required.
• Familiarity with Goodwill Central Coast policies on the job.
• Familiarity with electronic cash registers may be learned on the job.

Responsibilities

• Greet donors and customers and assist with product selection.
• Handle transactions and cash register procedures accurately.
• Assist with store opening/closing procedures.
• Merchandise and organize the sales floor to keep it neat and safe.
• Assist with stock rotation and donations preparation for transfer.
• Report issues to store management and assist with safety concerns.

Skills

Basic math

English (basic)

Spanish (desirable)

Education

High school diploma or equivalent (preferred)

Tools

Cash register

Job description

Job Details: Job Location: Marina 16 - Marina, CA 93933, Position Type: Part Time, Education Level: Not Specified, Salary Range: $16.90 - $18.40 Hourly, Travel Percentage: Negligible, Job Shift: Any, Job Category: Retail, JOB SUMMARY: Perform related duties supporting the operation of retail store locations. Serve donors and customers in various ways, ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals.

ESSENTIAL DUTIES

• Greet donors and customers when they enter the store location and/or attached donation site. Offer assistance and suggestions to customers when making product selections.
• Become trained in cash handling and using the store cash register system. Utilize training to complete customer transactions accurately while following all related procedures.
• Assist with store opening/closing procedures.
• Merchandise inventory on the sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment.
• Assist with stock rotation and markdowns as directed by the Store Manager or designee.
• Prepare store donations and rotated merchandise for transfer to the central processing plant.
• Communicate problems, complaints, potential theft, and/or safety issues to the Store Manager or designee.

SECONDARY DUTIES

• May perform Donor services such as taking donations, documenting donation information and communicating with Donors.
• Will perform duties related to daily sanitizing of store and donation locations.
• May perform minor janitorial duties as required/assigned.
• Store Associates may need to perform related duties not listed on this job description.

QUALIFICATIONS

• EDUCATION REQUIRED: A high school diploma or equivalent is preferred.
• LICENSE/CERTIFICATION REQUIRED: N/A
• EXPERIENCE REQUIRED: None; previous sales experience preferred.
• KNOWLEDGE REQUIRED: Basic math ability.
• Familiarity with Goodwill Central Coast’s mission, general Company, and retail policies (this may be learned on the job).
• Familiarity with electronic cash registers (this may be learned on the job)

EQUIPMENT USED:

• Material handling equipment includes carts, (hand trucks) dollies, and racks.
• Typical retail store equipment.
• Cash register, computer-based system and other related automated tools.
• Cash counting equipment.

SKILLS/APTITUDES/TEMPERAMENTS:

• Ability to communicate in basic oral and written English.
• Ability to communicate in basic Spanish desirable.
• Ability to maintain self-control, deal effectively with public and work in cooperation with co- workers.
• Ability to tactfully explain decisions and present information clearly as it pertains to store policies.
• Ability to learn cash register operation, related store operations paperwork, and assisting in performing opening/closing procedures.
• Ability to understand and accept directions and follow procedures.
• Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries.
• Ability to move hands and fingers quickly to operate cash register.
• Ability to perform both repetitive and varied duties without loss of composure or efficiency. Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy.
• Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.

EMOTIONAL EFFORT:

The job involves some emotional effort. There are recurring deadlines requiring little or no overtime. The work environment is routine with periods of high activity/demands.

JOB SETTING

Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some locations have a receiving area which is less climactically controlled and where work is occasionally performed. The working/standing surface is uniform. Dust and dirt is controlled by daily cleaning of work area and are insignificant. Noise and vibrations are insignificant; however, radios and/or televisions may be turned on.

PHYSICAL DEMANDS

The work pace is steady with constant standing and walking. Frequent lifting/carrying of objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is required. Large or heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from co-workers.

Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.

Supplemental Physical Requirements

• Standing
  Consistently
  71-100% of the time
• Walking
  Consistently
  71-100% of the time
• Sitting
  Rarely
  1-10% of the time
• Bending
  Rarely
  1-10% of the time
• Twisting
  Rarely
  1-10% of the time
• Pushing
  Regularly
  31-70% of the time
• Pulling
  Rarely
  1-10% of the time
• Climbing
  Rarely
  1-10% of the time
• Squatting/Kneeling
  Occasionally
  11-30% of the time
• Lifting Carrying 10lbs. or less
  Consistently
  71-100% of the time
• Lifting Carrying 11-25 lbs.
  Regularly
  31-70% of the time
• Lifting Carrying 26-50 lbs.
  Occasionally
  11-30% of the time
• Longest Distance Carried
  -
  50 Feet
• Heaviest Item carried
  -
  25 lbs.
• Hand/Shoulder/Foot: Simple Grasp
  Consistently
  71-100% of the time
• Hand/Shoulder/Foot: Power Grasp
  Consistently
  71-100% of the time
• Hand/Shoulder/Foot: Fine Manipulation
  Regularly
  31-70% of the time
• Hand/Shoulder/Foot: Gross Manipulation
  Rarely
  1-10% of the time
• Ability to use a hand truck
  Regularly
  31-70% of the time
• Reaching at or above shoulder level
  Regularly
  31-70% of the time
• Reaching at or below shoulder level
  Consistently
  71-100% of the time
• Operate foot controls or repetitive foot movement
  None
  Other than walking
• Driving long distances in a vehicle for an hour or more
  None
  N/A
• Driving short distances getting in and out of vehicle repeatedly
  None
  N/A

JOB MODIFICATION

Depending on the specific modification and its duration, the physical aspects of the position may be modified.