Outlet Retail Sales & Operations Leader

Bob's Discount Furniture; Novi (MI); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Match

Life Insurance

Employee Discounts

Tuition Reimbursement

Job summary

Bob’s Discount Furniture seeks an Outlet Sales and Operations Manager to lead a multi-department team across store operations, sales, and customer experience. You will ensure merchandise is received, staged, and sold efficiently while maintaining a safe, organized showroom and warehouse, with hands-on leadership in a fast-paced outlet setting.

The role requires flexibility for evenings, weekends, and holidays, and emphasizes coaching, inventory control, and process improvements to maximize store

Qualifications

• Demonstrated leadership with ability to coach and develop teams.
• Experience managing inventory, receiving, merchandising, and store displays.
• Strong communication and problem solving to deliver great customer experiences.

Responsibilities

• Lead and inspire a team to optimize sales, operations, and customer experience at the outlet.
• Oversee receipt, staging, and selling of merchandise; ensure safe, organized showroom and warehouse.
• Blend sales strategy with back-end operations to drive performance across departments.

Skills

Retail leadership

Team management

Inventory control

Merchandising

Customer experience

Safety compliance

Communication

Problem solving

Flexibility

Education

Bachelor's degree or equivalent

Job description

Bob’s Discount Furniture seeks an Outlet Sales and Operations Manager to lead a multi-department team across store operations, sales, and customer experience. You will ensure merchandise is received, staged, and sold efficiently while maintaining a safe, organized showroom and warehouse, with hands-on leadership in a fast-paced outlet setting.

The role requires flexibility for evenings, weekends, and holidays, and emphasizes coaching, inventory control, and process improvements to maximize store