Outlet Keyholder: Customer-Focused Sales & Ops

Brobston Group; Orange (CA); On-site; USD 33,000 - 52,000; Full time

Job summary

The Outlet Keyholder at Brobston Group supports sales and profitability by engaging customers, processing transactions, and merchandising efficiently. The role provides helpful service while supporting store operations and offering supplemental oversight during opening and closing procedures.

Key duties include greeting customers, handling payments, tagging merchandise, and maintaining clean floors. This position requires flexibility to work evenings, weekends, and holidays to help ensure a

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to interpret instructional and procedural documents.
• Availability to work flexible retail schedules, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use store technology, climb ladders, and frequently lift or move up to 50 pounds.

Responsibilities

• Engage customers and provide friendly service on the selling floor, at checkout, and in fitting rooms.
• Process sales, returns, payments, and cash accurately.
• Prepare and process merchandise, including tagging, ticketing, price changes, damages, and merchandise receipts and dispatches.
• Maintain clean, organized, and safe selling floor and stockroom spaces.
• Protect company assets and follow operational procedures.
• Support opening and closing standards and provide supplemental supervision when store leaders are absent.

Skills

Interpersonal skills

Communication skills

Document interpretation

Education

High school diploma or equivalent

Job description

The Outlet Keyholder at Brobston Group supports sales and profitability by engaging customers, processing transactions, and merchandising efficiently. The role provides helpful service while supporting store operations and offering supplemental oversight during opening and closing procedures.

Key duties include greeting customers, handling payments, tagging merchandise, and maintaining clean floors. This position requires flexibility to work evenings, weekends, and holidays to help ensure a