Outlet Bartender

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free meals

Gym discounts

Room discounts

Restaurant discounts

Free parking

Movie theater coupons

Career growth opportunities

Job summary

Marcus Hotels & Resorts’ Grand Geneva Resort & Spa in Lake Geneva, WI, seeks an energetic bartender to deliver the highest level of beverage service at our AAA Four Diamond resort. You will master the drink menu, manage bar stations, and ensure accurate guest checks while collaborating with culinary and management teams.

Ideal candidates have a minimum of one year in fine-dining bartending, strong wine and spirit knowledge, and the ability to multitask and handle POS operations.

Qualifications

• High school diploma or equivalent; must be at least 18 to serve alcohol.
• Minimum one year of bartending experience in fine dining; extensive wine/spirits/beer knowledge.
• Flexible schedule including Fridays and Saturdays.
• Strong communication skills and hospitality industry familiarity.
• Ability to obtain necessary licenses; bartending certificate required.
• Lift trays up to 35 lbs and stand for extended periods.
• Basic math skills for cash handling and portion control.
• English proficiency for guest communication and orders.

Responsibilities

• Fully understands the drink menu, wine list, ingredients, and preparation.
• Responsible for complete bar and lounge service.
• Maintain flow of soiled dishes to kitchen and clean supplies to dining area.
• Clean and reset bar and lounge during and after service.
• Use POS efficiently and manage bar inventory.
• Multi-task and manage designated stations.
• Perform opening/closing duties and side work tasks.
• Communicate with culinary/management teams clearly.
• Process guest checks and closing paperwork promptly.
• Address guest complaints regarding service, product, and staff.
• Delegate service responsibilities to support staff.
• Perform other duties as assigned.

Skills

Bartending experience

Wine knowledge

Spirits knowledge

Beer knowledge

Communication skills

English proficiency

Cash handling math

Licensing/certification

Education

High School Diploma or Equivalent

Job description

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Bartender for the Grand Geneva Resort & Spa, you will execute beverage service and all the components involved at the highest level.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Fully understands the drink menu, wine list, ingredients, and preparation
• Responsible for the complete service at the bar and lounge
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room
• Meticulously cleans and resets the bar and lounge during and after meal
• Has the ability to use the POS efficiently and manage bar inventory
• Must be proficient in multi-tasking and managing designated stations
• Must comply with opening and closing duties as well as running side work necessities
• Must directly and consistently communicate with the culinary and management team
• Processes guest's checks and submits closing paperwork in a timely manner
• Listens to and resolves customer complaints regarding service, product, and personnel
• Must effectively delegate service responsibilities to the assisting staff such as to bussers
• Perform other duties as assigned

What we are looking for:

• High school diploma or equivalent; must be at least 18 to serve alcohol
• Minimum one year of bartending experience in fine dining; extensive knowledge of wine, spirits, and beer required
• Flexible schedule required, including availability on Fridays and Saturdays
• Strong communication skills and familiarity with the hospitality industry
• Ability to obtain necessary licenses; bartending certificate required
• Must lift trays up to 35 lbs. and stand for extended periods
• Basic math skills for cash register operations and understanding portion sizes
• Proficient in English for guest communication and order taking; basic writing skills for requisitions and balance sheets

What's in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• Two for one movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.