Grand Central Barista

The Marcus Corporation; Lake Geneva (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Free meal per shift

Discounted gym membership

Room discounts at Marcus Hotels &

Discounts at Marcus venues and dining

Free parking

Theatre coupons

Career growth opportunities

Flexible scheduling

Job summary

The Marcus Corporation is seeking a Barista at the Grand Geneva Resort & Spa in Lake Geneva to deliver friendly, efficient service and craft beverages to guests, while maintaining product knowledge and high standards.

This role requires teamwork, strong communication, and the ability to multitask in a fast-paced resort environment. Enjoy employee discounts, growth opportunities, and flexible scheduling as part of a dynamic hospitality team.

Qualifications

• High school diploma or equivalent required.
• Hospitality or customer service experience preferred.
• Ability to multitask and work under pressure.
• Excellent communication and teamwork skills.

Responsibilities

• Understand the menu, ingredients, preparation, and service standards for beverages and dishes.
• Deliver friendly, accurate service with product knowledge of Grand Geneva and Starbucks offerings.
• Merchandise, stock, rotate, and store products following standards.
• Handle guest orders from start to finish ensuring complete satisfaction.
• Maintain flow of soiled dishes and restock supplies.
• Operate Micros POS system and follow cash handling procedures.
• Manage designated stations with multitasking and side work completion.
• Process checks and submit closing paperwork while addressing guest feedback.

Skills

Barista experience

Customer service

Multitasking

Team player

Communication skills

Flexible scheduling

Education

High school diploma

Tools

POS Micros

Job description

If you’re eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Barista at the Grand Geneva Resort & Spa, you’ll be responsible for taking orders and crafting drinks with a friendly smile and swift precision.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we’re looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Fully understand the menu, including ingredients, preparation, and service standards for beverages and dishes.
• Deliver excellent service accents, including proper presentation and product knowledge of Grand Geneva and Starbucks offerings.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Handle guest orders from start to finish, ensuring complete satisfaction.
• Maintain efficient flow of soiled dishes to the kitchen and restock clean supplies in the restaurant.
• Efficiently operate the POS system (Micros) and follow proper cash handling procedures.
• Manage designated stations with proficiency in multitasking and side work completion.
• Process guest checks and submit closing paperwork promptly, addressing any guest complaints as needed.

What do you bring to the role?

• High school diploma or equivalent required; prior hospitality, customer service or barista experience preferred.
• Strong communication skills and familiarity with the hospitality industry.
• Ability to build effective relationships with management, staff, and the public.
• Works well independently and in teams; must be a collaborative team player.
• Detail-oriented, highly organized, and able to multitask and prioritize effectively.
• Outgoing, pleasant personality with the ability to work under pressure.
• Physically able to stand, walk, lift up to 25 lbs., and perform various tasks.
• Flexible availability, including days, nights, weekends, and holidays.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time offFlexible scheduling
• And more!

  About Us:

  A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

  Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

  The Grand Geneva Resort & Spa is an equal opportunity employer.