Outdoor Retail Manager: Lead Service & Sales

Bass Pro Shops; Charlotte (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Charlotte, NC is seeking a Retail Manager to supervise hunting and camping departments, ensure strong customer service, and drive sales performance. You will lead staff, manage visual merchandising, and oversee pricing and inventory controls to deliver a legendary shopping experience.

The role requires 3–5 years of retail management experience, strong financial acumen, and proven leadership skills.

Qualifications

• Retail management experience required, 3–5 years minimum.
• Demonstrated ability to lead teams and develop staff.
• Strong customer service focus and sales execution.
• Ability to analyze financials and manage store profitability.

Responsibilities

• Supervise one or more sales departments (hunting and camping) within the store.
• Maintain planograms and pricing as directed.
• Hire, train, and evaluate staff; schedule and motivate.
• Deliver legendary customer experience and promote club memberships and services.
• Open and close the store; manage duties as Manager on Duty.
• Resolve customer and associate issues.
• Ensure compliance with company policies and laws.

Skills

Customer service leadership

Team leadership

Financial acumen

Communication

Problem solving

PC skills

POS/inventory systems

Tools

POS systems

Inventory management systems

Job description

Bass Pro Shops in Charlotte, NC is seeking a Retail Manager to supervise hunting and camping departments, ensure strong customer service, and drive sales performance. You will lead staff, manage visual merchandising, and oversee pricing and inventory controls to deliver a legendary shopping experience.

The role requires 3–5 years of retail management experience, strong financial acumen, and proven leadership skills.