Outdoor Retail Customer Experience Specialist

Bass Pro Shops; Rocklin (CA); On-site; USD 36,000 - 41,000; Part time

Benefits offered by this job

Discounts on merchandise

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in California is seeking a Customer Relations Associate to deliver friendly, efficient service and assist customers with purchases and returns. This part-time role emphasizes greeting customers, processing exchanges, and promoting store programs.

You will be expected to maintain product knowledge, operate the POS system, and support a safe, welcoming shopping environment while aligning with Bass Pro Shops’ standards.

Qualifications

• Able to greet customers and provide friendly, prompt assistance.
• Able to calculate discounts and make change accurately.
• Ability to communicate professionally with customers and coworkers.
• Demonstrates ability to operate a computerized POS register system.

Responsibilities

• Greet customers entering the store and acknowledge them promptly.
• Handle merchandise returns, process refunds/exchanges.
• Sell Hunting and Fishing Licenses and promote in-store programs.
• Maintain a clean, well-stocked work area and follow company policies.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Education

High school diploma

Tools

Point of Sale system

Job description

Bass Pro Shops in California is seeking a Customer Relations Associate to deliver friendly, efficient service and assist customers with purchases and returns. This part-time role emphasizes greeting customers, processing exchanges, and promoting store programs.

You will be expected to maintain product knowledge, operate the POS system, and support a safe, welcoming shopping environment while aligning with Bass Pro Shops’ standards.