Customer Experience Associate — In-Store

Bass Pro Shops; Rossford (OH); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in the United States is seeking a part-time Customer Relations Associate. You will greet customers, provide information and directions, handle merchandise, and process returns with accuracy, all while delivering a legendary shopping experience.

This role requires a high school diploma or equivalent and the ability to operate a Point of Sale system, manage merchandise with care, and stay aware of promotions.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills.
• Able to operate POS and handle transactions.

Responsibilities

• Greet customers in a prompt and friendly manner.
• Handle merchandise with care and process returns accurately.
• Provide information and directions to customers.
• Secure firearms with trigger locks as required.
• Check in vendor representatives and manage visitor logs.
• Promote loyalty programs and in-store pickup options.
• Keep work area clean and stocked; follow company policies.

Skills

Customer service

Clear communication

Problem solving

Cash handling & POS

Education

High school diploma or equivalent

Tools

Point of Sale (POS) system

Job description

Bass Pro Shops in the United States is seeking a part-time Customer Relations Associate. You will greet customers, provide information and directions, handle merchandise, and process returns with accuracy, all while delivering a legendary shopping experience.

This role requires a high school diploma or equivalent and the ability to operate a Point of Sale system, manage merchandise with care, and stay aware of promotions.