Outdoor Pursuits Concierge & Activity Guide

The Madison Club; La Quinta (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

The Madison Club in La Quinta, CA seeks an Outdoor Pursuits Attendant to provide exceptional member service across on-property outdoor activities. The role is hands-on, organizing and leading activities while promoting a culture of safety and enjoyment for members and guests.

Responsibilities include safety coverage for water activities, event facilitation, guest greetings, and supporting staff through daily operations. CPR certification is preferred, with a boating license considered a bonus.

Qualifications

• Experience in the guest service industry.
• CPR certification is a plus; boat captain license is a bonus.
• Certificates/qualifications preferred.
• Hospitality experience desired but not required.

Responsibilities

• Follow Outdoor Pursuits SOP at all times.
• Assist with safety on water activities and lifeguard duties.
• Stock, clean, and prepare for members' excursions and activities.
• Conduct weekly safety checks on Powerboat fleet to ensure SOP compliance.
• Attend morning briefings and end-of-day shutdown as scheduled by management.
• Support training and staff meetings; communicate with supervisors.
• Maintain DLC Ambassador Perspective and adhere to Employee Handbook changes.
• Be punctual and complete job assignments on time.
• Stock control: assist with monthly stock takes of parts and tools.
• Greet members, participate in activities, and facilitate events.

Skills

Guest service

CPR certification

Boat captain license

Education

No formal education required

Tools

Job description

The Madison Club in La Quinta, CA seeks an Outdoor Pursuits Attendant to provide exceptional member service across on-property outdoor activities. The role is hands-on, organizing and leading activities while promoting a culture of safety and enjoyment for members and guests.

Responsibilities include safety coverage for water activities, event facilitation, guest greetings, and supporting staff through daily operations. CPR certification is preferred, with a boating license considered a bonus.