Member-First Outdoor Pursuits Guide

Madison Club Staffing LLC; United States; On-site; USD 28,000 - 32,000; Full time

Job summary

The Madison Club in La Quinta seeks an Outdoor Pursuits Attendant to deliver top-tier member service across all outdoor activities. You will organize, instruct, and participate in activities, ensuring safety and enjoyment for members and guests.

Key duties include following SOPs, lifeguard duties, stocking and preparing gear, and assisting with events and excursions. A positive attitude, hospitality experience, and strong communication are essential.

Qualifications

• Previous experience in the guest service industry.
• CPR certification is a plus; boat captain's license a plus.
• Certificates/qualifications preferred.
• Hospitality experience is preferred but not required.
• Positive attitude, professional demeanor, and exceptional communication/interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible hours including evenings, weekends and holidays.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Must meet physical demands including outdoor work, standing for long periods, and lifting items.

Responsibilities

• Follow Outdoor Pursuits Standard Operating procedures.
• Be on safety cover and lifeguard duties for on-water activities.
• Stock, clean and prepare for members excursions and activities.
• Carry out weekly safety checks on Powerboat fleet.
• Attend morning briefing and end-of-day shutdown as scheduled.
• Participate in trainings and staff meetings for Outdoor Pursuits.
• Communicate effectively with supervisors and managers.
• Maintain DLC Ambassador Perspective.
• Stay updated on Employee Handbook changes.
• Be punctual for shifts and assignments.
• Assist with stock take/inventories for area equipment.
• Greet members and assist with activities.
• Facilitate sporting and special events for members.

Skills

Guest service

CPR certification

Boat captain license

Hospitality experience

Communication skills

Team player

English proficiency

Job description

The Madison Club in La Quinta seeks an Outdoor Pursuits Attendant to deliver top-tier member service across all outdoor activities. You will organize, instruct, and participate in activities, ensuring safety and enjoyment for members and guests.

Key duties include following SOPs, lifeguard duties, stocking and preparing gear, and assisting with events and excursions. A positive attitude, hospitality experience, and strong communication are essential.