Outdoor Pursuits Concierge

Discovery Land Company; La Quinta (CA); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Discovery Land Company’s Outdoor Pursuits Attendant at The Madison Club in La Quinta, CA delivers exceptional member service for all outdoor activities, coordinating, instructing, and participating in events while upholding safety and SOPs.

You will staff activities, assist with equipment, lead safety checks, greeting members, and support training and meetings; strong English, CPR, and hospitality experience preferred; ability to work evenings, weekends, holidays.

Qualifications

• Previous experience in the guest service industry.
• CPR certification is a plus; boat captain license is a plus.
• Hospitality experience is preferred but not required.
• Positive attitude, professional demeanor, and strong communication/interpersonal skills.
• Must be able to work flexible hours including evenings, weekends, and holidays.
• Ability to read, write, speak, and understand English; additional languages preferred.

Responsibilities

• Follow Outdoor Pursuits SOP at all times.
• Be on safety cover and lifeguard duties for water activities.
• Stock, clean, and prepare for members' excursions and activities.
• Conduct weekly safety checks on Powerboat fleet per SOP.
• Attend morning briefing and end-of-day shutdown.
• Participate in training and staff meetings; communicate with supervisors.
• Maintain DLC Ambassador perspective and adhere to Employee Handbook.
• Assist members and guests in all Outdoor Pursuits activities and events.
• Greet members, assist with seating, and manage equipment and towels.

Skills

Guest service experience

CPR certification

Boat captain license

Hospitality experience

Communication skills

Team player

Flexibility

Job description

Discovery Land Company’s Outdoor Pursuits Attendant at The Madison Club in La Quinta, CA delivers exceptional member service for all outdoor activities, coordinating, instructing, and participating in events while upholding safety and SOPs.

You will staff activities, assist with equipment, lead safety checks, greeting members, and support training and meetings; strong English, CPR, and hospitality experience preferred; ability to work evenings, weekends, holidays.