Youth & Family Program Lead

The Madison Club; La Quinta (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Contribution

Paid Time Off and Holidays

Employee Meals

Referral Incentives and Recognition

Professional development

Job summary

The Madison Club in La Quinta, California seeks a dedicated leader to oversee Youth and Family Programming, events, curriculum, and member experiences. You will collaborate with club management to evolve offerings, supervise staff, and manage budgets while ensuring safety and high service standards across all youth activities.

This role requires CPR/First Aid/AED, outdoor programming experience, and a hospitality/service mindset to deliver exceptional family experiences within a private club

Qualifications

• CIT/Counselor experience is preferred for candidate suitability.
• CPR, First Aid, and AED certifications are required.
• Experience in outdoor education or activity programming is necessary.
• Guest service background is desirable.

Responsibilities

• Oversee Youth and Family Programming team and all events and activities.
• Collaborate with Club management to evolve programming and experiences.
• Manage day-to-day operations and act as Manager on Duty as needed.
• Develop and maintain an annual programming calendar and activity schedule.
• Coordinate staff development, on-the-job training, and coaching.
• Oversee department budgets and expenses for Youth and Family Programming.
• Ensure safety policies and compliance are followed by staff and members.
• Participate in member and family engagement, including events and activities.
• Lead pre-use inspections and periodic equipment condition checks.
• Plan and execute club-wide family events in partnership with other departments.

Skills

CIT/Counselor experience

CPR certification

First Aid certification

AED certification

Outdoor programming experience

Guest services experience

Education

Bachelor's degree in Recreation Management, Education, Hospitality, or related field

Job description

Key Responsibilities

• Oversight and management of the Youth and Family Programming team, including all events, activities, curriculum, and family-oriented programming across the Club
• Collaborate with Club management to continually evolve and innovate youth, family, and member programming, amenities, and experiences offered across the Club.
• Works alongside Club management to oversee day-to-day operations and act as Manager on Duty for the department as needed
• Develop and maintain a planned activity calendar of lessons, games, events, and experiences for youth, family, and all-member programming throughout the season.
• Coordinate the development of direct reports, deliver on-the-job-training and coach individual team members to develop their skills
• Oversight and management of department budgets and expenses across all Youth and Family Programming activities and operations.
• Implementation and oversight of safety policies and compliance from staff and members.
• Active participation in programming with members, prospects, and families, including games, sports, outdoor pursuits, and creative activities.
• Accompany and supervise participants to off-site events and safely transport them in a company vehicle.
• Participate in overnight camping experiences on property as requested.
• Safely transport youth and family participants to and from activities throughout the property in a golf cart or company vehicle.
• Maintain an organized appearance of the OP and camp area throughout the day.
• Complete daily set-up/breakdown of department activities per the departments SOP.
• Maintain a detailed inventory of all department equipment, supplies, and Club assets
• Demonstrate or train others on safe and effective usage of all Outdoor Pursuits activities.
• Attend morning meetings and run daily department briefings.
• Plan, coordinate, and execute Club-wide family events, member experiences, and seasonal programming in partnership with other departments.
• Support and assist in the delivery of all Outdoor Pursuits activities across the Club, serving as a resource across disciplines as needed.
• Conduct pre-use inspections on all Club assets and equipment prior to daily operations and perform scheduled weekly and monthly condition assessments in accordance with department SOPs.
• Any other duties as assigned.

Administrative & Planning

• Develop and maintain a comprehensive annual programming calendar, including scheduling, activity planning, and seasonal programming rotations.
• Manage department billing, activity charges, and expense reconciliation in coordination with the finance team.
• Maintain accurate records of member participation, activity logs, incident reports, and staff certifications.
• Prepare and submit regular departmental reports, including weekly activity summaries and monthly performance updates to Club management.
• Support department budgeting processes including annual forecasting, ongoing expense tracking, and variance reporting.
• Coordinate staff scheduling to ensure appropriate coverage across all youth, family, and event programming.

Qualifications

• No specific degree required — though a Bachelor's degree in Recreation Management, Education, Hospitality, or a related field may be desirable.
• CIT/Counselor experience desired.
• Previous experience in the guest service industry.
• CPR, First Aid, AED Certification required.
• Must have prior experience in outdoor education, activity programming, or event coordination with guests and families of varying ages.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

The Company’s good faith estimate of the hourly rate it expects to pay for this role is $23-$25 and is based on applicable and specialized experience and location.

About Us

Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with the ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://madisonclubca.com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.