Campus Parking Customer Service Rep (Evenings/Weekends)

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 19,000 - 22,000; Part time

Job summary

The Pennsylvania State University is seeking part-time Customer Service Representatives to support the campus parking operation during summer and beyond. You will assist with events and manage payments, inquiries, and access control while working mainly in evenings and weekends.

Flexible scheduling offers 10-20 hours per week, with some daytime hours available. Starting pay is $14 per hour, with raises up to $16 for supervisory positions.

Qualifications

• No previous experience required; customer service and basic office skills preferred.
• Evening and weekend availability prioritized.
• Roles involve interacting with campus patrons and handling payments.

Responsibilities

• Assist with parking operations on campus, including sales and access control.
• Help customers at pay-on-foot machines or entrances/exits and respond to inquiries.
• Handle phone, email, and intercom communications with support from full-time staff.

Skills

Customer service

Basic office skills

Job description

The Pennsylvania State University is seeking part-time Customer Service Representatives to support the campus parking operation during summer and beyond. You will assist with events and manage payments, inquiries, and access control while working mainly in evenings and weekends.

Flexible scheduling offers 10-20 hours per week, with some daytime hours available. Starting pay is $14 per hour, with raises up to $16 for supervisory positions.