Outdoor Parking Concierge — Flexible Shifts

Park Place Parking & Fast Park and Relax; Brook Park (OH); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical (PPO or HDHP)

Dental

Vision

Health Savings Account (HSA)

Life/AD&D Insurance

Supplemental Life/AD&D Insurance

Disability Insurance

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Holiday Pay

Job summary

Park Place Parking & Fast Park and Relax is seeking a part-time Parking Guest Ambassador in Brook Park, OH. The role focuses on delivering a welcoming arrival experience, directing traffic, and assisting guests with parking availability and directions.

You will operate gates and ticket systems, monitor spaces, and maintain a safe, clean parking facility while handling customer inquiries and issues. Flexibility for weekend shifts is required.

Qualifications

• Minimum one year of experience in dispatching or customer service.
• Experience handling high-volume calls and radio communications.
• Ability to work outdoors in varying weather and stand for long periods.
• Strong customer service and communication skills.

Responsibilities

• Direct incoming and outgoing traffic to available parking spaces using clear hand signals and verbal communication.
• Monitor parking areas to ensure efficient space utilization and prevent congestion.
• Enforce parking policies, including time limits and restricted zones.
• Assist guests with questions regarding parking availability, directions, and procedures.
• Resolve parking-related issues such as lost tickets or vehicle lockouts.
• Communicate regularly with team members to maintain efficient operations.
• Operate parking equipment including gates, ticket dispensers, and payment systems.
• Track and report parking activity, including occupancy, revenue, and incidents.
• Maintain a clean, safe, and organized parking facility.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Outdoor work

Teamwork

Problem solving

Maps & directions reading

Education

High School Diploma or GED

Tools

Two-way radios

Job description

Park Place Parking & Fast Park and Relax is seeking a part-time Parking Guest Ambassador in Brook Park, OH. The role focuses on delivering a welcoming arrival experience, directing traffic, and assisting guests with parking availability and directions.

You will operate gates and ticket systems, monitor spaces, and maintain a safe, clean parking facility while handling customer inquiries and issues. Flexibility for weekend shifts is required.