Outdoor Parking Compliance Technician I

City of Fort Worth; Fort Worth (TX); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth is seeking a Parking Compliance Technician I to help uphold the Parking Ordinance and assist residents and visitors. This outdoor role involves walking and biking to monitor curb spaces and enforce parking rules.

Ideal candidates will have a High School Diploma/GED, a Texas driver’s license, and customer service experience; weekend/holiday shifts may be required, and a CTA can be completed within six months of hire.

Qualifications

• High School Diploma or GED is required.
• Minimum 1 year of experience related to parking control, traffic services, records/report writing, customer service, or related field.
• Valid Texas driver’s license is required.
• CTA certificate must be obtained within six months of employment.

Responsibilities

• Provide customer service by answering questions regarding directions, events, building locations and/or parking policies, and issue citations and warnings for non-compliance.
• Communicate to the public about best parking practices to ensure safe and efficient use of on-street curb space.
• Check for proper permits for crews working in street or right‑of‑way.
• Interact with hostile or irate violators, investigate disputes, and notify police of incidents when needed.
• Report damaged or malfunctioning meters and traffic signals via the MYFW app and assist with meter collection or repair as needed.

Skills

Customer service

Communication

Education

High School Diploma/GED

CTA Certificate (within 6 months)

Tools

Microsoft Word

Excel

Access

Job description

The City of Fort Worth is seeking a Parking Compliance Technician I to help uphold the Parking Ordinance and assist residents and visitors. This outdoor role involves walking and biking to monitor curb spaces and enforce parking rules.

Ideal candidates will have a High School Diploma/GED, a Texas driver’s license, and customer service experience; weekend/holiday shifts may be required, and a CTA can be completed within six months of hire.