Parking Compliance Technician I

City of Fort Worth; Fort Worth (TX); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth is seeking a Parking Compliance Technician I to help uphold the Parking Ordinance and assist residents and visitors. This outdoor role involves walking and biking to monitor curb spaces and enforce parking rules.

Ideal candidates will have a High School Diploma/GED, a Texas driver’s license, and customer service experience; weekend/holiday shifts may be required, and a CTA can be completed within six months of hire.

Qualifications

• High School Diploma or GED is required.
• Minimum 1 year of experience related to parking control, traffic services, records/report writing, customer service, or related field.
• Valid Texas driver’s license is required.
• CTA certificate must be obtained within six months of employment.

Responsibilities

• Provide customer service by answering questions regarding directions, events, building locations and/or parking policies, and issue citations and warnings for non-compliance.
• Communicate to the public about best parking practices to ensure safe and efficient use of on-street curb space.
• Check for proper permits for crews working in street or right‑of‑way.
• Interact with hostile or irate violators, investigate disputes, and notify police of incidents when needed.
• Report damaged or malfunctioning meters and traffic signals via the MYFW app and assist with meter collection or repair as needed.

Skills

Customer service

Communication

Education

High School Diploma/GED

CTA Certificate (within 6 months)

Tools

Microsoft Word

Excel

Access

Job description

Pay Range

$21.26 - $26.57/hr.

Job Posting Closing on

Monday, November 9, 2026

Workdays & Hours

The position may require rotating shift assignments to include Sunday through Saturday, 6 a.m. – 11 pm.

This position may require weekend and holiday shifts, possibly including Thanksgiving and Christmas.

Benefits for this position include

11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Parking Compliance Technician job is available in the Transportation and Public Works department, with the City of Fort Worth. The Parking Compliance Technician plays a key role in making sure that the City of Fort Worth Parking Ordinance is upheld. The Parking Compliance Technician is an ambassador of the City and a source of information to the citizens and visitors of Fort Worth. The Parking Compliance Technician will always be ready to help address issues of concern. Do you enjoy helping people and getting things done in an effective and timely manner? Then this is the position for you!

Please note that Parking Compliance Technicians are not sworn police officers and do not have authority to make arrests.

The Parking Compliance Technician position works primarily outdoors. At least 90% of the job functions are performed outdoors.

The Parking Compliance Technician will walk and ride a bicycle daily to perform the job functions.

Minimum Qualifications

• High School Diploma/GED
• One (1) year of experience related to parking control, traffic services, recordkeeping/report writing, customer service, or related field
• Valid Texas driver’s license
• Valid certified Tourism Ambassador Certificate (CTA) within six (6) months of employment

Preferred Qualifications

• Microsoft Word, Excel, Access skills
• 2-way radio operation or functioning in emergency situations
• A minimum of two (2) years of customer service experience that involved contact with the public, such as: hospitality, retail, and/or security

The Parking Compliance Technician I Job Responsibilities Include

• Provide customer service by answering questions regarding directions, events, building locations and/or parking policies, and issue citations and warnings for non-compliance
• Consistently communicate to the public about best parking practices which leads to safe and efficient use of on-street curb space
• Check for proper permit for crews working in street or right-of-way
• Interacts with hostile and irate parking violators handling difficult situations, investigates and resolves parking violation disputes, and may notify police of incidents involving abusive behavior by the public
• Reports damaged or malfunctioning meters and traffic signals for repair via MYFW app, and may be assigned as an alternate to collect revenue from parking meters or repair meters as needed
• This position requires the ability to work alone and therefore, must exercise good time management, proper judgement, tact, and diplomacy when dealing with citizens
• Must be able to both walk and ride a mountain bike (main source of transportation) for long distances and/or long hours outside in all elements (exposure to extreme weather conditions; close proximity to moving vehicles and dangerous traffic; exposure to exhaust, fumes, odors and noise; work on slippery or uneven surfaces)

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting, depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions.

Physical Demands

Medium Work – Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.