Outdoor Mountain Lift Ticket Checker (Season Pass)

Killington Pico Ski Resort; Killington, Mendon (VT, VT); On-site; USD 23,000 - 25,000; Full time

Job summary

Killington Pico Ski Resort in Killington, VT is seeking a ticket checker to join the largest lift operations team in the East. You will verify day tickets or season passes before boarding lifts and help group guests to keep lift lines moving efficiently.

The role requires outdoor work in all weather, standing for long periods, and strong guest communication. Prior customer service experience is preferred and being 16+ is required.

Qualifications

• Basic customer service experience preferred.
• Ability to tolerate standing in cold weather.
• Reading and identifying lift tickets while staying alert near load areas.

Responsibilities

• Group guests to keep lift lines moving efficiently.
• Answer guest questions and refer to staff as needed.
• Identify fraudulent or counterfeit credentials.
• Communicate safety rules for riding lifts to guests.
• Handle upset guests in a friendly manner.
• Maintain lift maze area (shoveling/raking as needed).
• Learn RFID technology and assist with scanner issues.

Skills

Customer service

Communication

Outdoor work

Teamwork

Job description

Killington Pico Ski Resort in Killington, VT is seeking a ticket checker to join the largest lift operations team in the East. You will verify day tickets or season passes before boarding lifts and help group guests to keep lift lines moving efficiently.

The role requires outdoor work in all weather, standing for long periods, and strong guest communication. Prior customer service experience is preferred and being 16+ is required.