Outdoor Gear Store Lead & Brand Coach

YETI; Austin (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

YETI is seeking a Full-Time Keyholder for our Flagship Store on South Congress in Austin, TX. You will provide leadership and direction to the store team, coach brand enthusiasts, and drive exceptional customer service in a fast-paced environment.

As a key member of the store leadership, you will manage operations, inventories, floor sets, and merchandising while supporting community events and brand initiatives to grow sales and customer loyalty.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of leadership experience in fast-paced, specialty retail.
• Experience using new technology and adopting new processes to increase profitability.
• Passion for outdoor pursuits and interest in YETI products.

Responsibilities

• Drives store sales and profitability by executing effective operations and prioritizing the customer experience.
• Supports Store Manager with delivering on sales goals, executing daily store operations and team communication.
• Drives inventory receiving and replenishment processes efficiently and accurately.
• Executes new product launch floor sets and merchandising direction aligned with brand strategy.
• Holistically owns division of responsibility which includes inventory and product processing, visual merchandising, and community events.
• Provides exceptional customer service with the ability to identify the best product for their pursuits.
• Supports execution of community marketing events within the store.
• Supports team coaching and development of key skillsets to accelerate sales performance.
• Assesses Guide performance and share observations with Store leadership to address development opportunities.
• Builds strong team morale and inspire team to perform at an exceptional level.
• Communicates clearly and concisely with a variety of stakeholders and customers.

Skills

Leadership experience

Technology adoption

Outdoor passion

Education

High school diploma or equivalent

Job description

YETI is seeking a Full-Time Keyholder for our Flagship Store on South Congress in Austin, TX. You will provide leadership and direction to the store team, coach brand enthusiasts, and drive exceptional customer service in a fast-paced environment.

As a key member of the store leadership, you will manage operations, inventories, floor sets, and merchandising while supporting community events and brand initiatives to grow sales and customer loyalty.