Outdoor Store Keyholder & Team Leader

YETI Coolers, LLC; Houston (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

YETI is seeking a Full-Time Team Keyholder for our Highland Village store in Houston, TX. You’ll provide leadership, coach a team, and ensure top-tier customer service while executing brand strategies and community events.

This role emphasizes a customer-first mindset in a fast-paced environment and requires the ability to lift up to 50 pounds and work flexible hours including weekends and evenings. You will collaborate with store leadership to drive sales, manage inventory, and deliver a

Qualifications

• At least 2 years of leadership experience in a fast-paced, specialty retail environment.
• Experience using new technology and adopting new processes to increase profitability.
• Passion for outdoor pursuits.
• Available to work a flexible schedule including weekends, evenings, and holidays.
• Ability to bend, lift, open, and move product up to 50 pounds as needed; stand for entire shift.
• Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship.

Responsibilities

• Sales and Operations: Drives store sales and profitability by executing effective operations and prioritizing the customer experience.
• Supports Store Manager with delivering on sales goals, executing daily store operations and team communication.
• Drives inventory receiving and replenishment processes efficiently and accurately.
• Executes new product launch floor sets and merchandising direction aligned with brand strategy.
• Holistically owns division of responsibility which includes inventory and product processing, visual merchandising, and community events.
• Customer and Brand Experience: Provides exceptional customer service with the ability to identify the best product for their pursuits.
• Passionate about YETI brand and inspires customers to become lifetime YETI customers.
• Supports execution of community marketing events within the store.
• Talent Management: Supports team coaching and development of key skillsets to accelerate sales performance.
• Assesses Guide performance and share observations with Store leadership to address development opportunities.
• Builds strong team morale and inspire team to perform at an exceptional level.
• Communicates clearly and concisely with a variety of stakeholders and customers.

Skills

Leadership experience

Customer service

Outdoor pursuits

Flexible schedule

Education

High school diploma or equivalent

Job description

YETI is seeking a Full-Time Team Keyholder for our Highland Village store in Houston, TX. You’ll provide leadership, coach a team, and ensure top-tier customer service while executing brand strategies and community events.

This role emphasizes a customer-first mindset in a fast-paced environment and requires the ability to lift up to 50 pounds and work flexible hours including weekends and evenings. You will collaborate with store leadership to drive sales, manage inventory, and deliver a