Outdoor Gear Sales Pro — In-Store Expert & Service

Recreational Equipment, Inc.; Grand Rapids (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op in Grand Rapids is seeking a Store Sales Specialist to engage with customers, share product knowledge, and help drive memberships while keeping the floor organized and inviting. You will support transactions and service training, ensuring a 100% customer satisfaction standard.

Your role emphasizes relationship-building, flexible scheduling, and applying brand knowledge to assist customers and close sales. Join a team committed to outdoor life and strong customer care.

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships with customers and team members.
• Open to feedback and willing to adapt to business needs.
• Uses good judgment to solve problems and make solid recommendations.

Responsibilities

• Assist customers with questions about products and memberships.
• Maintain visual standards with store management and sales leads.
• Participate in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up and processing of received products.
• Follow REI loss prevention and safety procedures.
• Maintain flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Store retail experience

Communication skills

Relationship building

Flexibility

Customer service

Job description

REI Co-op in Grand Rapids is seeking a Store Sales Specialist to engage with customers, share product knowledge, and help drive memberships while keeping the floor organized and inviting. You will support transactions and service training, ensuring a 100% customer satisfaction standard.

Your role emphasizes relationship-building, flexible scheduling, and applying brand knowledge to assist customers and close sales. Join a team committed to outdoor life and strong customer care.