Outdoor Retail Sales & Memberships Pro

Recreational Equipment, Inc.; Ann Arbor (MI); On-site; USD 46,935,000 - 53,239,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Time off

Job summary

REI Co-op in Ann Arbor is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily. You will facilitate transactions, sell memberships, and keep the floor merchandise organized, staying ahead of trends to share knowledge with customers.

The role emphasizes customer service, teamwork, and commitment to our brand values. A flexible schedule and participation in training support success.

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships.
• Open to feedback and other viewpoints to support the business.
• Uses business understanding and judgment to solve problems.
• Makes solid recommendations by combining information from sources.
• Keeps plans and progress in the loop for deadlines.

Responsibilities

• Assist customers with questions about products, memberships, and ticket sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Flexible schedule based on business needs.
• Other duties as assigned.

Skills

Store experience

Relationship building

Feedback openness

Problem solving

Goal setting

Prioritization

Team coordination

Job description

REI Co-op in Ann Arbor is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily. You will facilitate transactions, sell memberships, and keep the floor merchandise organized, staying ahead of trends to share knowledge with customers.

The role emphasizes customer service, teamwork, and commitment to our brand values. A flexible schedule and participation in training support success.