Outdoor Event Guest Experience Concierge

Mars, Incorporated and its Affiliates; Henderson (NV); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401K and paid time off

Tuition reimbursement program

Mental Health benefits (free visits)

Store/Corporate discounts

Ongoing development programs

Career opportunities within Mars

Job summary

Ethel M Chocolates Outdoor Event Concierge role at Mars, Incorporated and its Affiliates offers frontline guest service at our Holiday Cactus Garden Event. The role interacts directly with customers daily, supporting sales goals while maintaining event standards in outdoor conditions.

Responsibilities include cash handling, line management, and ensuring safety and cleanliness. Nights, weekends, and holidays availability is required.

Qualifications

• Must be excited to SMILE and provide positive guest interactions.
• Must have authorization to work in the U.S.
• Must be 18 years old to apply.
• No Education or previous retail experience required.
• Strong interpersonal and communication skills with diverse guests.

Responsibilities

• Interact daily with guests to deliver best-in-class service.
• Handle cash and contribute to daily sales and metrics.
• Assist with line management and merchandise upkeep.
• Gather trash and supplies to maintain event area.
• Follow safety, food handling, quality, loss prevention, and emergency procedures.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Self-motivated

Job description

Ethel M Chocolates Outdoor Event Concierge role at Mars, Incorporated and its Affiliates offers frontline guest service at our Holiday Cactus Garden Event. The role interacts directly with customers daily, supporting sales goals while maintaining event standards in outdoor conditions.

Responsibilities include cash handling, line management, and ensuring safety and cleanliness. Nights, weekends, and holidays availability is required.