Ethel M Chocolates - Flagship Store - Seasonal Part Time Outdoor Event Concierge

Mars, Incorporated and its Affiliates; Henderson (NV); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401K and paid time off

Tuition reimbursement program

Mental Health benefits (free visits)

Store/Corporate discounts

Ongoing development programs

Career opportunities within Mars

Job summary

Ethel M Chocolates Outdoor Event Concierge role at Mars, Incorporated and its Affiliates offers frontline guest service at our Holiday Cactus Garden Event. The role interacts directly with customers daily, supporting sales goals while maintaining event standards in outdoor conditions.

Responsibilities include cash handling, line management, and ensuring safety and cleanliness. Nights, weekends, and holidays availability is required.

Qualifications

• Must be excited to SMILE and provide positive guest interactions.
• Must have authorization to work in the U.S.
• Must be 18 years old to apply.
• No Education or previous retail experience required.
• Strong interpersonal and communication skills with diverse guests.

Responsibilities

• Interact daily with guests to deliver best-in-class service.
• Handle cash and contribute to daily sales and metrics.
• Assist with line management and merchandise upkeep.
• Gather trash and supplies to maintain event area.
• Follow safety, food handling, quality, loss prevention, and emergency procedures.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Self-motivated

Job description

Job Description:

Job Overview:

Ethel M Chocolates Outdoor Event Concierge, with an unforgettable personality, a forever smile, and a passion to serve our guests are the focal point to building our brand and providing best in class customer service to our guests. This role is responsible for providing an exceptional experience for our Guests attending our Holiday Cactus Garden Event. This role is unique as it is one of the few that interacts directly with our customers daily. Daily duties may include line management, cash handling, gathering trash and supplies.

Job Requirements and Qualifications

• Must be excited to SMILE and work in a fun, fast-paced environment to make every interaction a positively unforgettable experience for our guests while driving daily sales and metrics.
• Must have authorization to work in the U.S.
• Must be18years old to apply
• No Education or previousretail experienceRequired
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to comply with all company policies and procedures, including safety,food handling, Quality,Loss PreventionandEmergency procedures
• Must be available to work nights, weekends and holidays
• Must be able to work in outdoor elements, including high/low temperatures
• Must be able to stand for 4 consecutive hours

WHAT DO WE OFFER TO YOU?

• Immediate Openings – Start Right Away!
• Competitive wages starting at$18.20/hour
• After 90 days of employment* Based on business needs and performance
  • 401K and paid time off
  • Tuition reimbursement program
  • Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year
• Corporate/ Store Discounts
• Ongoing Development Programs
• Career Opportunities within the store and in Mars Inc(https://careers.mars.com/)