Outdoor Camp Concierge: Guest Experience Lead

JobTarget, LLC; West Yellowstone (MT); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Health Insurance

401K

Tents discounts for staff and friends

Job summary

Under Canvas is seeking a Camp Concierge to warmly welcome guests on site and ensure they have everything they need for a memorable outdoor stay.

You will check guests in at reception, share local knowledge, coordinate amenities and activities, and collaborate with team to maintain high standards in all weather conditions. This seasonal, hourly role requires flexibility, strong communication, and a passion for outdoors and guest service.

Qualifications

• High school diploma or GED required.
• Experience using POS and reservations systems is preferred.
• Strong communication and customer-service skills are essential.
• Ability to stay composed and proactive in dynamic guest situations.

Responsibilities

• Greet and assist guests at the reception desk and assist with check-in/out.
• Provide information about local culture, activities, and adventure options.
• Communicate clearly, accurately, and in a timely manner.
• Collaborate with team to meet guest needs and maintain high service standards.

Skills

Effective Communication

Adaptagility

Education

High School Diploma or GED

Tools

POS systems

Reservations systems

Job description

Under Canvas is seeking a Camp Concierge to warmly welcome guests on site and ensure they have everything they need for a memorable outdoor stay.

You will check guests in at reception, share local knowledge, coordinate amenities and activities, and collaborate with team to maintain high standards in all weather conditions. This seasonal, hourly role requires flexibility, strong communication, and a passion for outdoors and guest service.