Outdoor Activities Experience Coordinator

Paylocity

Franklin (TN)

On-site

USD 42,000 - 56,000

Full time

5 days ago
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Job summary

Southall Farm and Inn is seeking an Activities Operations Coordinator to facilitate guest-tailored outdoor programming across Southall property, including aerial courses, hikes, archery, and more. You will supervise staff, develop programs, ensure safety, and coordinate logistics to deliver a 5-star experience for guests.

Aligned with our team’s commitment to sustainability and guest education, this role emphasizes safety, service, and memorable outdoor experiences in all weather conditions.

Qualifications

  • 1 year of experience supervising and supporting staff.
  • 2 years of experience teaching or facilitating experiential programs.
  • Previous hospitality and customer service experience.
  • CPR/AED & First Aid certification within 30 days of starting employment.
  • Must be able to push, pull and lift 50 lbs.
  • Available to work weekends, evenings and/or holidays.
  • Must be able to walk and stand for prolonged periods and work in all weather conditions.

Responsibilities

  • Provides a safe, welcoming atmosphere for guests and staff
  • Train and develop Southall programs and staff
  • Leads Service Harmonies participation and execution
  • Provides backup support for new program development (focus-specific initiatives)
  • Manage inventory, equipment, and supplies for all activities
  • Oversees ropes training and certifications, ensuring safety compliance and operational readiness
  • Operational support of Program Guides in facilitation of programming and transporting of guest
  • Coordinate Team Quest programming
  • Oversee opening and/or closing duties
  • Facilitation of Southall programming with an emphasis on safety, education, and unique experiences
  • Leads staff activities coordination
  • Assist with communication and scheduling of user groups and guests
  • Perform additional duties and projects as assigned by Southall Leadership

Skills

Staff supervision
Experiential program facilitation
Hospitality/customer service
Outdoor programming
Safety training & certifications

Education

Bachelor’s Degree or equivalent in hospitality/recreation/business management or related field

Job description

Southall Farm and Inn is seeking an Activities Operations Coordinator to facilitate guest-tailored outdoor programming across Southall property, including aerial courses, hikes, archery, and more. You will supervise staff, develop programs, ensure safety, and coordinate logistics to deliver a 5-star experience for guests.

Aligned with our team’s commitment to sustainability and guest education, this role emphasizes safety, service, and memorable outdoor experiences in all weather conditions.

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