Luxury Outdoor Activities Guide

SOUTHALL FARM & INN; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Assistance Program

Outdoor activities

Wellness classes

Daily meals

401k match

Education reimbursement

Job summary

Southall Farm & Inn seeks a Program Guide - Activities to lead daily outdoor programming, engage guests, and uphold luxury hospitality standards. You will facilitate tours, manage safety and equipment, and collaborate with leadership to ensure a seamless guest experience across all activity offerings.

Join a team that emphasizes exceptional service, sustainability, and a passion for nature. Must be at least 21, able to work outdoors, and pass a background check; CPR/First Aid is preferred or

Qualifications

• Must be at least 21 years old and able to work outdoors.
• Background check required and valid driver’s license.
• CPR/First Aid certification (or ability to obtain within 90 days).
• Strong communication and guest service mindset.
• High school diploma or equivalent; hospitality-related certifications preferred.

Responsibilities

• Lead and facilitate daily activities, tours, and specialty programming (e.g., aerial ropes, archery, fly fishing, hiking, mountain biking).
• Provide exceptional, personalized guest service during all experiences.
• Ensure all safety procedures and operational standards are followed.
• Conduct daily equipment checks and maintain program materials.
• Assist with setup and breakdown of programming locations and maintain spaces.
• Communicate guest needs, safety concerns, and operational updates to leadership.

Skills

Guest service mindset

Communication skills

Teamwork

Outdoor activity facilitation

Safety awareness

Problem solving

Flexibility

Education

High School Diploma or equivalent

CPR/First Aid certification

Job description

Southall Farm & Inn seeks a Program Guide - Activities to lead daily outdoor programming, engage guests, and uphold luxury hospitality standards. You will facilitate tours, manage safety and equipment, and collaborate with leadership to ensure a seamless guest experience across all activity offerings.

Join a team that emphasizes exceptional service, sustainability, and a passion for nature. Must be at least 21, able to work outdoors, and pass a background check; CPR/First Aid is preferred or