Outcome Product Lead: Transform Business with AI

EY; Miami (FL); Remote; USD 126,000 - 231,000; Full time

Job summary

EY is seeking an Outcome/Product Lead to own ventures from discovery through sustained business value. You will unite users, practitioners, designers, engineers, and specialists to solve high-value problems with measurable outcomes rather than features.

You’ll operate where AI-enabled products and responsible AI shape decisions, balancing ambiguity with impact while guiding cross-functional teams in a hybrid-remote US environment.

Qualifications

• Bachelor’s Degree in a relevant field.
• 7-9 years in product management, service innovation, or business transformation.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear learning window.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Curiosity

Research integration

Communication & influence

AI-enabled products

Education

Bachelor’s degree

Job description

EY is seeking an Outcome/Product Lead to own ventures from discovery through sustained business value. You will unite users, practitioners, designers, engineers, and specialists to solve high-value problems with measurable outcomes rather than features.

You’ll operate where AI-enabled products and responsible AI shape decisions, balancing ambiguity with impact while guiding cross-functional teams in a hybrid-remote US environment.