Outcome Product Lead: Transforming Business with AI

EY; Orlando (FL); Hybrid; USD 126,000 - 231,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental coverage

Pension and 401(k)

Flexible vacation policy

Paid time off options

Job summary

EY is seeking an Outcome/Product Lead to own ventures from discovery through sustained value. You’ll unite users, practitioners, designers, engineers, and specialists around clear outcomes.

This role blends innovation, product management, and business transformation, measuring success by real changes in how people work rather than features alone. Hybrid work with travel up to 50% is expected.

Qualifications

• Bachelor’s degree in a relevant field.
• 7–9 years in product management, service innovation, or business transformation with end-to-end ownership.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• This role requires up to 50% travel and hybrid office attendance.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a learning window.
• Lead research, prototypes, and experiments that test key assumptions and inform investment decisions.
• Align multidisciplinary partners and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and advise on continuations or pivots.
• Prepare service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Ambiguity to priority

Curiosity and challenging thinking

Data-informed decision making

Cross-functional influence

AI-enabled product awareness

Clear communication

Education

Bachelor’s degree

Job description

EY is seeking an Outcome/Product Lead to own ventures from discovery through sustained value. You’ll unite users, practitioners, designers, engineers, and specialists around clear outcomes.

This role blends innovation, product management, and business transformation, measuring success by real changes in how people work rather than features alone. Hybrid work with travel up to 50% is expected.