Outcome-Driven Product Lead for AI-Enabled Transformation

EY; Richmond (VA); Hybrid; USD 126,000 - 231,000; Full time

Job summary

EY is seeking an Outcome/Product Lead to own ventures from discovery through sustained value, uniting users, practitioners, designers, engineers and specialists around meaningful outcomes. You’ll frame problems, risks and learning windows, guiding investments and measurable business impact.

The role blends innovation, product management and business transformation. Travel up to 50% and hybrid office work within the US; success is about real impact on how people work, not just delivering features.

Qualifications

• Bachelor’s Degree in a relevant field.
• 7-9 years in product management, service innovation, or business transformation initiatives.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction.
• Experience leading multidisciplinary teams without direct authority.
• Ability to define outcome measures, baselines, hypotheses, and safeguards.
• Up to 50% travel and hybrid office capability.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a learning window.
• Lead research, prototypes, and experiments to test key assumptions and guide investments.
• Align multidisciplinary partners and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes and decide on continuing, pivoting, or scaling.
• Prepare business and service owners to sustain adoption, funding, and benefits after transfer.

Skills

Product judgement

Curiosity

User research

Communication

AI awareness

Education

Bachelor’s degree

Job description

EY is seeking an Outcome/Product Lead to own ventures from discovery through sustained value, uniting users, practitioners, designers, engineers and specialists around meaningful outcomes. You’ll frame problems, risks and learning windows, guiding investments and measurable business impact.

The role blends innovation, product management and business transformation. Travel up to 50% and hybrid office work within the US; success is about real impact on how people work, not just delivering features.