Outcome Product Leader — AI-Driven Business Transformation

EY; Atlanta (GA); Hybrid; USD 126,000 - 231,000; Full time

Job summary

EY is seeking an Outcome/Product Lead to own ventures from discovery to sustained value, uniting designers, engineers, and practitioners to deliver measurable business impact. The role emphasizes outcomes over features and requires turning ambiguity into lasting results.

You'll join Challenger, EY’s program for AI-enabled services, leading cross-functional teams and delivering value in regulated enterprise environments. Expect hybrid work with travel up to 50% across US offices.

Qualifications

• Bachelor’s Degree in a relevant field.
• Experience in product management, service innovation, or business transformation initiatives.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience leading multidisciplinary teams without direct authority.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• This role requires up to 50% travel and hybrid capacity.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Ambiguity management

User research

Communication

AI knowledge

Education

Bachelor’s degree

Job description

EY is seeking an Outcome/Product Lead to own ventures from discovery to sustained value, uniting designers, engineers, and practitioners to deliver measurable business impact. The role emphasizes outcomes over features and requires turning ambiguity into lasting results.

You'll join Challenger, EY’s program for AI-enabled services, leading cross-functional teams and delivering value in regulated enterprise environments. Expect hybrid work with travel up to 50% across US offices.