Outbound Wave Planner — Fulfillment Operations

QVC, Inc.; Piney Flats (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Amazing company discounts

Healthcare benefits starting day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, Inc. in Piney Flats, TN is seeking a Wave Planning Assistant to coordinate outbound order waves supporting daily production goals across picking, staging, automation, and packing. This onsite role reports to the Outbound Area Manager and begins Sunday–Tuesday night shifts.

You will monitor wave progress, adjust parameters for labor and inventory, troubleshoot issues, and communicate priorities to cross‑functional teams to keep orders moving smoothly.

Qualifications

• 1+ years in a warehouse, distribution, or fulfillment environment.
• Proficient with spreadsheets (can perform complex functions).
• Working knowledge of WMS systems and basic computer applications.

Responsibilities

• Release and manage outbound order waves to support daily production goals across picking, staging, automation, and packing areas.
• Monitor wave progress and communicate status updates, aged tasks, and priorities to operational teams.
• Adjust wave parameters based on labor availability, inventory, and needs to maintain workflow efficiency.
• Troubleshoot workflow issues and elevate or resolve problems to keep orders moving.
• Support cross‑functional partners to ensure accurate processing of customer orders.

Skills

WMS experience

Spreadsheet proficiency

Problem solving

Job description

QVC Group, Inc. in Piney Flats, TN is seeking a Wave Planning Assistant to coordinate outbound order waves supporting daily production goals across picking, staging, automation, and packing. This onsite role reports to the Outbound Area Manager and begins Sunday–Tuesday night shifts.

You will monitor wave progress, adjust parameters for labor and inventory, troubleshoot issues, and communicate priorities to cross‑functional teams to keep orders moving smoothly.