Outbound Vacation Sales Specialist - Hybrid

Holiday Inn Club Vacations Incorporated; Orlando (FL); Ibrido; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Holiday Inn Club Vacations Incorporated is seeking an Activations Agent in Orlando to provide guests with information on vacation packages and sell upgrades while delivering exceptional service. The role emphasizes outbound calls, reservation assistance, and promoting additional offerings to drive guest engagement and revenue growth.

The position requires strong communication skills, prior call center sales experience, and the ability to work in a hybrid setup with in-office and remote days.

Competenze

• Outbound sales experience is required.
• Basic computer skills to navigate reservation systems.
• Strong organizational skills for multitasking and data entry.
• Excellent customer service, written and verbal communication.

Mansioni

• Provide exceptional customer service by assisting guests with vacation package information, answering questions, and resolving concerns.
• Conduct outbound calls for guest follow-up and engagement.
• Create excitement for vacation experiences by recommending activities and tailoring solutions to guest needs.
• Book reservations and ensure accurate communication of accommodations, tour presentations, promotions, and package details.

Conoscenze

Outbound sales experience

Basic computer skills

Strong organizational skills

Excellent customer service

Formazione

High school diploma or GED

Descrizione del lavoro

Holiday Inn Club Vacations Incorporated is seeking an Activations Agent in Orlando to provide guests with information on vacation packages and sell upgrades while delivering exceptional service. The role emphasizes outbound calls, reservation assistance, and promoting additional offerings to drive guest engagement and revenue growth.

The position requires strong communication skills, prior call center sales experience, and the ability to work in a hybrid setup with in-office and remote days.