Outbound SDR

Commerce Social; Miami (FL); On-site; USD 45,000 - 90,000; Full time

Job summary

Commerce Social is seeking a results-driven SDR to be the first point of contact with founders, CMOs, and ecommerce leaders. You will qualify leads, book qualified calls for our Account Executives, and maintain precise CRM records while working high-volume inbound/outbound outreach from our base in Miami.

You will thrive on fast-paced outreach, overcoming gatekeepers, and driving opportunities with a strong understanding of ecommerce and digital marketing.

Qualifications

• Experience in outbound appointment setting, SDR work, cold calling, or high volume phone sales.
• Comfortable on the phone most of the day and able to handle rejection.
• Builds rapport quickly with leaders and founders.
• Can talk with founders, CMOs, and experienced operators about growth opportunities.
• Understands ecommerce and digital marketing enough to have real conversations.
• Asks thoughtful questions instead of reading a script.
• Relentless follow-up with a clean CRM.

Responsibilities

• Work inbound leads and our existing lead database by phone with high daily call volume.
• Respond quickly to every new inbound lead.
• Get past gatekeepers and reach the real decision maker.
• Follow up with no-shows and revive dormant opportunities.
• Qualify each prospect before they go on an Account Executive's calendar.
• Keep clean notes and a next step for every lead in the CRM.
• Collaborate with Account Executives to raise appointment quality.

Skills

Outbound appointment setting

SDR experience

Cold calling

High volume phone sales

CRM proficiency

Executive outreach

Tools

CRM

Sales automation tools

Job description

TikTok Shop is the biggest shift in ecommerce since Amazon Prime, and most 8 to 10 figure brands still don't know how to win on it. We do.

Commerce Social is one of about 60 TikTok badged agencies in the US and a Platinum Partner, with $80M+ in client GMV and brands like Vegamour, Bodybuilding.com, and Parivie (Paris Hilton).

The Role

You'll be the first conversation founders, CMOs, and ecommerce leaders have with us. Your job is to reach the right decision makers, understand where TikTok Shop fits their growth, and book qualified calls for our Account Executives.

What You'll Do

• Work inbound leads and our existing lead database by phone, with high call volume every day
• Respond fast to every new inbound lead
• Get past gatekeepers and reach the real decision maker
• Follow up with no shows and bring dormant opportunities back to life
• Qualify each prospect before they go on an Account Executive's calendar
• Keep clean notes and a next step on every lead in the CRM
• Work closely with the Account Executives to keep raising appointment quality

What We're Looking For

• Experience in outbound appointment setting, SDR work, cold calling, or high volume phone sales
• Comfortable on the phone most of the day, and rejection doesn't slow you down
• Builds rapport fast with people who weren't expecting your call
• Confident talking to founders, CMOs, and experienced operators
• Understands ecommerce and digital marketing well enough to hold a real conversation
• Asks good questions instead of reading a script
• Relentless with follow up and keeps a clean CRM without being chased
• Takes coaching and wants income tied to results

Compensation

Monthly base plus uncapped commission on the deals you source. We walk through the full plan in the interview.

Why Commerce Social

• You're not starting from zero. The leads already exist, and many came to us first.
• Real credibility. 100+ brands, an official TikTok badge, and Platinum Partner status.
• Paid on results. Your upside is tied to the quality of what you create.
• Room to grow. Strong performers grow with the sales team as it scales.