Ticketing Account Manager

Union Omaha; Omaha (NE); On-site; USD 42,000 - 60,000; Full time

Job summary

Union Omaha in Omaha, Nebraska is seeking a Ticket Sales Representative to drive revenue across season memberships, group sales, single-game packages, and premium inventory. You will prospect, meet with clients, and convert leads into long-term members and group buyers in a high-activity, coaching-focused environment.

This role requires 0–2 years of sales experience, a Bachelor's degree, evenings and weekend availability, and strong verbal and written communication skills.

Qualifications

• Bachelor's degree required.
• 0-2 years of sales experience; ticket sales or B2B/B2C a plus.
• Strong work ethic and resilience; high activity tolerance.
• Excellent verbal and written communication skills.
• Evenings, weekends, and Union Omaha home matches availability.

Responsibilities

• Carry an individual revenue quota across memberships, group packages, single-game sales, and premium inventory.
• Make a high volume of outbound calls, emails, and in-person meetings to generate new business.
• Build and manage a personal prospect pipeline; maintain CRM hygiene on every account.
• Conduct stadium tours and in-person sales meetings at Morrison Stadium.
• Develop outreach into youth soccer clubs, schools, and corporate buyers in the Omaha metro.
• Work game days, including ticket sales tables and member touchpoints.
• Support renewal campaigns under the Director and Manager of Ticket Operations.
• Hit defined activity standards daily, weekly, and monthly.
• Participate in ongoing sales training and pipeline reviews.

Skills

Outbound prospecting

CRM and pipeline hygiene

Relationship building

Consultative selling

Resilience

Education

Bachelor's degree

Tools

CRM software

Job description

Position Summary

The Ticket Sales Representative is a front-line sales role responsible for generating new ticket revenue for Union Omaha across season memberships, group sales, single-game packages, and premium products. Reps are the engine of the ticketing business — they prospect, take meetings, build relationships across the Omaha and Council Bluffs market, and convert leads into long-term members and group buyers. This is an ideal role for early-career sales professionals who want to develop in a high-activity, high-coaching environment.

Ticket Sales Representative

Reports to: Director of Ticketing

Direct reports: None

Location: Omaha, NE — Morrison Stadium

Key Responsibilities

• Carry an individual revenue quota across new season memberships, group ticket packages, single-game sales, and select premium inventory.
• Make a high volume of outbound calls, emails, and in-person meetings to generate new business.
• Build and manage a personal prospect pipeline; maintain disciplined CRM hygiene on every account.
• Conduct stadium tours and in-person sales meetings at Morrison Stadium.
• Develop targeted outreach into youth soccer clubs, schools, faith-based organizations, and corporate buyers across the Omaha metro.
• Work game days, including ticket sales tables, in‑stadium prospect meetings, and member touchpoints.
• Support member renewal campaigns under the direction of the Director and Manager of Ticket Operations.
• Hit and exceed daily, weekly, and monthly activity standards.
• Participate in ongoing sales training, coaching, and pipeline reviews with the Director.

Qualifications

• Bachelor's degree required.
• 0-2 years of sales experience; prior ticket sales, B2B, or B2C sales experience a plus.
• Strong work ethic and resilience; high activity tolerance.
• Excellent verbal and written communication skills.
• Passion for sports, soccer, or live entertainment is a plus, not a requirement.
• Availability for evenings, weekends, and Union Omaha home matches.

Skills & Competencies

Gameday Duties May Vary. Game Attendance is required.

• Outbound prospecting and activity discipline
• Coachability and growth mindset
• Relationship building and consultative selling
• CRM and pipeline hygiene
• Resilience and competitive drive

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.