Assistant Director of Ticket Sales

ADP, Inc.; Colorado Springs (CO); On-site; USD 8,000 - 17,000; Full time

Job summary

ADP, Inc. is seeking an Assistant Director of Ticket Sales in Colorado Springs, CO. This full-time role focuses on generating revenue through new and renewal ticket sales, premium seating, and hospitality opportunities, with a goal of exceeding sales targets.

You will cold-call leads, prospect businesses and individuals, and manage a sales pipeline using Salesforce. A base pay of $20.00 per hour with commissions is offered, plus overtime opportunities.

Qualifications

• Bachelor’s Degree or equivalent work experience is required.
• 1+ years of sales or customer service experience.
• Experience with ticketing systems and CRM software such as Salesforce is a plus.
• Proven track record in sales and building quality relationships.

Responsibilities

• Identify and generate revenue through new and renewal ticket sales, premium seating, parking/tailgates, hospitality, and other revenue-generating initiatives.
• Call current and past customers for new sales & renewals and cold-call new sales leads to generate revenue (70+ calls per day).
• Prospect area businesses and individuals via phone, in-person/virtual appointments and events to generate revenue.
• Build relationships to provide repeat business and excellent customer service.
• Achieve and exceed weekly, monthly and annual sales goals set by management.
• Manage an assigned book of business and sales pipeline, using Salesforce and ticketing systems to document activity.

Skills

Sales experience

Customer service

CRM experience

Telephone sales cadence

Relationship building

Prospecting / cold calling

Communication skills

Self-motivation

Adaptability

Proactive problem solving

Education

Bachelor’s degree or equivalent

Tools

Salesforce CRM

Ticketing system experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Director of Ticket Sales

Full Time Colorado Springs, CO, US

• Identify and generate revenue through new and renewal ticket sales, premium seating, parking/tailgates, hospitality, and other revenue-generating initiatives.
• Call current and past customers for new sales & renewals and cold-call new sales leads to generate revenue, making 70+ calls per day
• Prospect area businesses and individuals via phone, in-person/virtual appointments and networking events where applicable to generate revenue
• Build relationships to provide repeat business and excellent customer service
• Achieve and exceed weekly, monthly and annual sales goals established by management
• Manage an assigned book of business and sales pipeline, utilizing Salesforce and ticketing systems to document prospecting activity, opportunities, appointments, proposals, sales and follow-up
• Maintain accurate and timely customer and sales activity records in Salesforce and applicable ticketing systems
• Proactively create opportunities for new business with existing customers
• Provide superior customer service to clients throughout the season
• Table gamedays, external events, networking opportunities and more outside of the 40-hour work week
• Point of contact for Wrestling
• Miscellaneous duties as assigned

Minimum Qualifications:

• 1+ years of sales or customer service experience.
• Experience with ticketing systems and CRM software such as Salesforce a plus
• 1+ years history of success in ticket sales preferably with a major Division 1 university or professional sports organization
• Demonstrate a proven track record in sales and building quality relationships
• Have friendly and professional telephone cadence
• Strong desire to learn about our business and grow your professional career
• Effectively express ideas verbally and in writing
• Independently take action beyond what is called for
• Generate original and imaginative solutions to business opportunities
• Demonstrate a positive attitude
• Maintain a flexible work schedule

Required Qualifications:

• Bachelor’s Degree or equivalent work experience

The base pay for this position is $20.00 per hour with opportunities for overtime. Team members receive 5% commission on new sales which typically averages between $8,000 and $17,000 in commission annually."