General Manager of Ticket Sales and Operation - UTEP Athletics

Taymar Sales U; El Paso (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Taymar Sales U. is hiring for the General Manager of Ticket Sales and Operations for UTEP Athletics. You will oversee ticket revenue, ticket operations, and annual fund revenue, leading a team on-site to execute strategies and partnerships with TicketMaster while driving donor engagement and revenue growth.

You will plan year-round ticket sales, coach a team of Account Executives, and report progress to senior leadership, aiming to exceed revenue goals and ensure high-quality fan experiences.

Qualifications

• 7+ years experience in a sports ticket sales role.
• Proven track record and success in ticket revenue strategies.
• Thorough knowledge of ticket sales processes and procedures.
• Knowledgeable on ticket operation strategies. Experience using TicketMaster would be a plus.
• Experience in intercollegiate athletics or professional ticket sales with successful results.
• Understanding of college athletics fundraising through ticket sales with a proven record of growing revenue.
• Bachelor’s Degree with a degree in Sports Management or a related field.
• Effective communication (oral, written and interpersonal) skills.
• Demonstrated organizational and time management skills.
• Ability to be a self-starter and work independently.
• Ability to work various hours including nights and weekends.
• Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast paced, highly competitive industry

Responsibilities

• Day to day oversight of ticket sales and operations as well as the annual fund, strategy, and execution for all ticketed athletic events.
• Plan, create and execute a comprehensive year-round ticket sales strategy to grow revenue for UTEP Athletics.
• Exceed all Ticket Sales revenue goals determined by senior management.
• Provide leadership and guidance to Ticket Sales and Operations Managers and Account Executives.
• Manage and coach a sales team that is focused on hitting and exceeding ticket sales goals.
• Communicate with UTEP fan base/donors through outbound calls, emails and face to face meetings
• Initiate and execute ticket sales results for Group Sales, New Season Ticket Sales, Parking, and Renewal campaigns.
• Generate reports and track overall ticketing/donation revenue pace towards goals.
• Work as a self-starter to innovate new initiatives to drive revenue for the athletics department.
• Serve on the athletics senior staff and executive leadership team.
• Represent athletics program and University with the highest integrity.
• Build superior relationships with all fans, donors, and athletic department constituents.
• Work effectively under pressure in a fast-paced environment to produce accurate results.
• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.

Skills

Leadership

Communication

Strategic planning

Self-motivation

Time management

Team coaching

Education

Bachelor’s Degree in Sports Management or related field

Tools

TicketMaster

Job description

Who We Are:

Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach foster complete goal alignment, integration, and collaboration with our over 48 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship, and/or annual giving.

Taymar Sales U. is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.

See what our colleague are saying about working at Taymar!

Position Overview:

Taymar Sales U.’s General Manager of Ticket Sales and Operations, University of Texas, El Paso (UTEP) Athletics, position will be responsible for the leadership and execution of all aspects of ticket revenue generation, ticket operations, and annual fund revenue for the UTEP Athletics Department. Responsibilities include, but are not limited to, oversight of all ticket sales strategy and execution, management of Taymar staff on site at UTEP, oversight of ticket operations through TicketMaster, play a lead role in premium sales where applicable, focus on annual and standalone donations, outbound phone calls to generate new season ticket and group sales, retention of current season ticket holders through elite customer service, daily and weekly reporting, and other duties as determined by senior management and the Athletics Department.

Responsibilities:

• Day to day oversight of ticket sales and operations as well as the annual fund, strategy, and execution for all ticketed athletic events.
• Plan, create and execute a comprehensive year-round ticket sales strategy to grow revenue for UTEPAthletics.
• Exceed all Ticket Sales revenue goals determined by senior management.
• Provide leadership and guidance to Ticket Sales and Operations Managers and Account Executives.
• Manage and coach a sales team that is focused on hitting and exceeding ticket sales goals.
• Communicate with UTEP fan base/donors through outbound calls, emails and face to face meetings
• Initiate and execute ticket sales results for Group Sales, New Season Ticket Sales, Parking, and Renewal campaigns.
• Generate reports and track overall ticketing/donation revenue pace towards goals.
• Work as a self-starter to innovate new initiatives to drive revenue for the athletics department.
• Serve on the athletics senior staff and executive leadership team.
• Represent athletics program and University with the highest integrity.
• Build superior relationships with all fans, donors, and athletic department constituents.
• Work effectively under pressure in a fast-paced environment to produce accurate results.
• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.

Qualifications:

• 7+ Years experience in a Sports Ticket Sales role
• Proven track record and success in ticket revenue strategies.
• Thorough knowledge of ticket sales processes and procedures.
• Knowledgeable on ticket operation strategies. Experience using TicketMaster would be a plus.
• Experience in intercollegiate athletics or professional ticket sales with successful results.
• Understanding of college athletics fundraising through ticket sales with a proven record of growing revenue.
• Bachelor’s Degree with a degree in Sports Management or a related field.
• Effective communication (oral, written and interpersonal) skills.
• Demonstrated organizational and time management skills.
• Ability to be a self-starter and work independently.
• Ability to work various hours including nights and weekends.
• Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast paced, highly competitive industry

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.