Outbound Sales Development Representative

Muck Rack; United States; Remote; USD 53,000 - 68,000; Full time

Job summary

Muck Rack is seeking an ambitious Outbound Sales Development Representative to join their remote team. In this fast-paced role, you will generate opportunities through outbound outreach, working closely with the sales team. A strong focus on relationship-building and the ability to engage potential customers with personalized communications are key to success in this position.

Benefits

Home office stipend

Phone and internet reimbursement

Coworking membership

401(k) with employer contributions

Comprehensive medical, dental, vision insurance

4+ weeks of PTO

Paid sick and mental health days

13 paid holidays

Up to 16 weeks of fully paid parental leave

Annual reviews for equity

Qualifications

• 1 year of experience in SaaS or PR role.
• Proven capability in managing objections.
• Ability to learn new tools and technologies quickly.

Responsibilities

• Prospect leads via email and phone.
• Manage objections from potential buyers.
• Organize leads through Muck Rack’s CRM.

Skills

Sales-oriented mindset

Excellent writing skills

Strong phone presence

Detail-oriented

Ability to multitask

Tools

Google Apps

Salesforce

Slack

Outreach

Marketo

Job description

Outbound Sales Development Representative

Remote (US)

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact.

As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you'll be the first "face" of Muck Rack to prospective customers, representing our team, culture, and brand.

What you’ll do:

• Prospect leads via email and phone to schedule meetings in order to meet and exceed an established quota
• Manage and overcome objections from potential buyers
• Establish efficient systems to reach out to companies in a creative way
• Track PR industry news to identify outreach opportunities
• Organize and assign leads through Muck Rack’s CRM , while maintaining accurate records, activities, and reports
• Propose creative ways to engage target accounts using Muck Rack’s proprietary tools
• Perform A/B testing on different outreach campaigns to gather data for sales enablement

How success will be measured in this role:

• Activity
• Open/reply rates on emails
• Meetings Booked
• Qualified Meetings Held

If the details below describe you, you could be a great fit for this role:

• At least 1 year of experience working in SaaS as a sales development representative OR 1 year of professional experience in a PR role
• Sales-oriented mindset, innate curiosity and a love for building relationships with new people
• Excellent writing skills, with strong attention to detail and the ability to write creative, personalized emails to prospects and to communicate clearly and concisely with team members
• Strong phone presence, with a natural ability to connect and engage with potential customers and develop rapport quickly
• Ability to multitask and manage multiple projects in a fast-paced start-up environment
• Highly accountable, self-motivated, and with a growth mindset that keeps you open to feedback and coaching
• A proven track record with learning new tools and technologies quickly- we use Google Apps, Salesforce, Slack, Outreach and Marketo
• Must be willing to work East Coast hours

Interview Overview

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• Screening exercise and assignment via email
• A 45-minute zoom interview with the hiring manager, including a mock cold call
• Panel interview with several members of our team
• Final call(s) with executive team member(s)

In the US, the base salary for this role is $53,000, with $68,000+ in OTE. Note that we typically build 1-3 quarters of ramp time with lower goals and thus lower earnings from commissions.We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Why Muck Rack?

Remote Work, Forever

• Fully distributed team with a permanent remote setup
• Home office stipend, phone and internet reimbursement, coworking membership
• Virtual and in-person team bonding (lunches, events, competitions)
• Competitive geo-neutral pay in the U.S.
• Annual reviews to ensure equity and market alignment
• Standardized bonus or commission structure
• 401(k) with employer contributions
• Equity opportunities
• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
• 100% premium coverage for individuals on high-deductible plans
• 24/7 Virtual Care and Employee Assistance Program
• Employer-funded HSA contributions and other pre-tax benefits
• Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

• 4+ weeks of PTO, plus paid sick and mental health days
• 13 paid holidays with the option to swap for personal days
• Up to 16 weeks of fully paid parental leave

Learning and Development

• Transparent pathways for internal mobility and promotion
• Bi-annual performance reviews, team workshops, and leadership training
• Unlimited access to Coursera and O’Reilly
• 2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

• Commitment to equity and valuing diverse perspectives
• Agile, founder-led company focused on collaboration and innovation
• Trusted by 3,000+ companies worldwide

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.

Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.

Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication [e-mail] .

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