Outbound Sales Development Representative

Fountain; Chandler (AZ); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Flexible vacation policy

Health plans

Education allowances

Home office reimbursements

Job summary

Fountain is seeking a highly motivated Sales Development Representative (SDR) to generate new business opportunities and build relationships with potential customers. This hybrid role is based in Chandler, AZ and requires 1 year in an SDR or startup sales role.

You will respond to inbound demo requests, perform outbound outreach, and collaborate with sales and marketing to ensure a smooth buyer journey using Salesforce, Gong, LinkedIn, and AI tools like CoPilot.

Qualifications

• 1+ year in an SDR or sales role at a startup or high-growth company.
• Experience in cold calling and emailing, 60+ outbound calls per day.
• Proven ability to manage your calendar and prioritize tasks in a fast-paced office or hybrid environment.
• Exceptional communication skills, both internally and externally.
• Proficiency with Salesforce, Gong, and other sales tools; experience with AI-driven tools like CoPilot is a plus.

Responsibilities

• Respond to Inbound Demo Requests: Handle inbound email requests from prospects, schedule qualification calls, and lead early-stage sales conversations. Quickly assess if prospects align with Fountain’s solutions.
• Account Research: Conduct research to identify accounts that fit Fountain’s Ideal Customer Profile (ICP) and support Account Executives (AEs) with insights that inform account plans
• Sales Outreach: Use Salesforce, Gong, Engage, LinkedIn, and AI-driven tools like CoPilot for both outbound and inbound sales activities
• Collaboration: Partner with sales and marketing teams to ensure a seamless and engaging customer journey for prospects. Build strong, lasting relationships internally and externally
• Pre & Post Event Lead Management: Assist in preparing for events by managing lead outreach and follow-ups to maximize engagement
• Event Support: Provide on-site support for the sales team, delivering account intelligence for in-person conversations. Occasionally join the team at events to assist with staffing and lead generation

Skills

Outbound calling

Sales prospecting

Calendar management

Communication skills

AI tools (CoPilot)

Tools

Salesforce

Gong

LinkedIn

CoPilot

Job description

When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management. Fountain's automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent.

We've helped hundreds of companies like UPS, CLEAR, Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries.

In 2022, we closed $185M in our Series C, led by SoftBank and B Capital.

Join our growing team of highly collaborative, ambitious, and forward-thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world.

Let's elevate frontline work together.

Fountain is experiencing rapid growth, and our sales team is expanding!

We're looking for a highly-motivated Sales Development Representative (SDR) who is results-driven and eager to make an impact. As an SDR, you'll play a pivotal role in generating new business opportunities and building relationships with potential customers.

This role is perfect for someone passionate about sales, energized by fast-paced environments, and excited to make an impact at a company redefining hiring.

You'll gain hands-on experience, work with cutting-edge AI tools like Fountain's AI Recruiter and CoPilot, and partner with HR leaders, CHROs, and talent teams across retail, hospitality, and other high-volume industries to transform how frontline teams are hired and onboarded.

What You'll Be Doing

• Respond to Inbound Demo Requests: Handle inbound email requests from prospects, schedule qualification calls, and lead early-stage sales conversations. Quickly assess if prospects align with Fountain’s solutions
• Account Research: Conduct research to identify accounts that fit Fountain’s Ideal Customer Profile (ICP) and support Account Executives (AEs) with insights that inform account plans
• Sales Outreach: Use Salesforce, Gong, Engage, LinkedIn, and AI-driven tools like CoPilot for both outbound and inbound sales activities
• Collaboration: Partner with sales and marketing teams to ensure a seamless and engaging customer journey for prospects. Build strong, lasting relationships internally and externally
• Pre & Post Event Lead Management: Assist in preparing for events by managing lead outreach and follow-ups to maximize engagement
• Event Support: Provide on-site support for the sales team, delivering account intelligence for in-person conversations. Occasionally join the team at events to assist with staffing and lead generation

What You Should Bring

• Minimum of 1 year in an SDR or sales role at a startup or high-growth company
• Experience in cold calling and emailing, making 60+ outbound calls per day
• Proven ability to manage your calendar and prioritize tasks in a fast-paced office or hybrid environment
• Exceptional communication skills, both internally and externally
• Proficiency with Salesforce, Gong, and other sales tools; experience with AI-driven tools like CoPilot is a plus
• Strong work ethic, adaptability, and willingness to learn in a dynamic, evolving sales environment

Work location: Chandler, AZ (85225). This is a hybrid role requiring a minimum of 3 days per week in the office, with flexibility to work from home on the remaining days.

Salary Range : $60,000 - $65,000 USD base + commission

Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward.

The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.

Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.