Outbound Operations Manager

Master-Electronics; Phoenix (AZ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Employee Assistance Program (EAP)

Job summary

Master Electronics, based in Phoenix, AZ, seeks an experienced outbound warehouse manager to lead the second shift. You will direct picking, packing, staging, and shipping, balancing volumes, schedules, and staffing to meet carrier deadlines.

You’ll monitor queues, train teams, and ensure safety while owning end-of-shift outcomes. The role requires leadership on the floor, strong problem-solving, bilingual English/Spanish preferred, and a background in logistics or warehouse operations.

Qualifications

• Lead outbound/warehouse teams to meet daily shipping deadlines.
• Hire, train, coach, and cross-train staff to handle changing volumes.
• Interpret data to improve on-time shipments and reduce errors.
• Bilingual Spanish/English preferred.

Responsibilities

• Run the floor: Direct daily picking, packing, staging, and shipping.
• Stay ahead of the clock by monitoring queues, dock activity, and cutoffs.
• Build your people: Hire, train, coach, and cross-train associates for volume shifts.
• Shape the culture: Onboarding, recognition, and accountability are part of daily work.
• Fix what breaks: Resolve shipping errors and coordinate with Inventory, Receiving, CS, and Sales.
• Keep improving: Use productivity and accuracy data to raise standards and update procedures.
• Own safety and standards: Keep the facility clean, safe, and compliant.

Skills

Outbound leadership

Decision making under pressure

Communication & problem-solving

Bilingual Spanish/English

Data-driven decisions

Warehouse safety knowledge

Education

High School Diploma or equivalent

Associate or Bachelor's in logistics, supply chain, or business

Tools

WMS

Order management systems

Shipping systems

Job description

To be a family that uses our collective superpowers to do significant good.

Lead the team that gets it out the door

Every order is a promise to a customer. As our Outbound Warehouse Manager, you’ll lead the people who keep it in a fast-moving operation where volumes shift by the hour and carrier cutoffs don’t move. You’ll read the floor, make the call, and put the right people in the right place.

On 2nd shift, the day’s volume lands in your hands. You’ll set the pace, solve problems as they surface, and close out the shift knowing every shipment, every associate, and every dock door was handled the right way.

We’re looking for a leader who earns trust on the floor: someone who coaches in the moment, adapts when the plan changes, and brings out the best in people. If you’re a shift manager, outbound supervisor, or fulfillment leader ready to own the whole operation, this is your next step.

Pay range: $70,000 to $80,000

What you will do?

• Run the floor: Direct daily picking, packing, staging, and shipping. Balance volumes, schedules, equipment, and staffing to meet customer and carrier deadlines
• Stay ahead of the clock: Monitor order queues, dock activity, and carrier cutoffs so bottlenecks never become late shipments
• Build your people: Hire, train, coach, and cross-train associates so the team can flex with changing volumes. Give timely feedback and address performance concerns directly
• Shape the culture: Make onboarding, recognition, and accountability part of how the team works every day
• Fix what breaks: Resolve shipping errors, discrepancies, and damages quickly, and work with Inventory, Receiving, Customer Service, and Sales to keep product moving
• Keep improving: Use performance data (productivity, accuracy, on-time shipment, damages, labor, safety) to find root causes and raise the standard. Maintain the procedures and training materials that make it stick
• Own safety and standards: Keep the facility clean, safe, and compliant, and oversee end-of-shift closing
• Step up when it counts: Support peak periods and special projects

What you bring to the table!

• Experience leading outbound, warehouse, distribution, or fulfillment teams
• Quick, sound judgment when priorities compete and plans change
• Strong communication and problem-solving skills, and comfort turning data into decisions
• Bilingual - Spanish/English highly preferred
• Working knowledge of fulfillment, shipping, inventory controls, carrier requirements, and warehouse safety
• WMS, order management, or shipping system experience preferred
• Availibility to work second shift
• High school diploma or equivalent required; associate or bachelor’s degree in logistics, supply chain, or business preferred

Why do you want to work with us?

Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy

Secure Your Future: 401(k) match program where you are vested from day-one

Invest in Your Education: Tuition assistance empowers you to further your education and career

Employee Assistance Program (EAP) and other incentives: Access to Perspectives, Healthcare Advocate, Working Advantage Discount Program, and more

Enjoy Work-Life-Harmony: Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies

Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups

Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurance for you and your loved ones

If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness

Equal Opportunity Employer

At Master Electronics, we thrive in a fast-paced, entrepreneurial environment where flexibility, professionalism, and a self-starter mindset aren’t just preferred—they’re essential. Headquartered in sunny Phoenix, AZ, we’re a leading global authorized distributor of electronic components, and have been proudly family‑owned

What’s our secret? It’s simple: strong relationships, responsive service, and genuine added value. These principles have fueled our growth, allowing us to serve hundreds of thousands of customers in close partnership with world‑class suppliers across the globe.

We’re also deeply committed to building a workplace where everyone feels respected, supported, and empowered to succeed. Master Electronics is committed to providing equal employment opportunities for all applicants and employees. We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.

We provide reasonable accommodations in compliance with the ADA and other applicable laws, and we strictly prohibit harassment of any kind.

This commitment applies to every part of our workplace—from recruitment and hiring to promotions, training, compensation, benefits, and even company events.