Logistics Coordinator

Greenwood Associates, Inc.; Niles (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Plan

Life Insurance

Disability Insurance

Accident/Critical Illness Insurance

Generous PTO Accrual

Paid Holidays

Job summary

Greenwood Associates, Inc. is looking for a Logistics Team Member in Niles, IL. The successful candidate will support logistics and sales functions, ensuring timely processing of shipments and maintaining accurate records in the ERP system. Required qualifications include a high school diploma, strong customer-service skills, and proficiency with Microsoft Office. Experience in logistics or supply chain is preferred, along with a positive, motivated attitude and ability to thrive in a team-oriented environment.

Qualifications

• Strong communication skills for coordinating with teams and partners.
• Ability to manage competing priorities effectively.
• Knowledge of food safety principles where applicable.

Responsibilities

• Coordinate with teams and partners for shipment processing.
• Review documentation for accuracy and damage.
• Maintain shipment records in the ERP system.

Skills

Customer-service orientation

Strong interpersonal skills

Multitasking

Attention to detail

Proficiency with Microsoft Office

Education

High school diploma or equivalent

Tools

ERP system (Deacom)

Microsoft Excel

Job description

Description

Reporting to the Logistics Manager. A Logistics Team Member responsible for working with third‑party logistics (3PL) providers and carriers to support logistics and sales functions to optimize product flow across the supply chain.

Key Responsibilities

• Communicate and coordinate with internal teams and external partners to process shipments and ensure timely receipt/delivery of goods; record, report, and help resolve shipment discrepancies and errors.
• Review inbound/outbound documentation for damage, shortages, and accuracy; enter and maintain shipment information in the ERP system (Deacom).
• Maintain accurate records and ensure documents are filed/stored in designated locations per process requirements.
• Enter logistics dispatch orders and verify shipments in the ERP system (sales, logistics, and inventory modules).
• Monitor, track, and trace shipments using reports; update shipment status and enter carrier KPI information in the ERP system as needed.
• Partner with Logistics Coordinators and Customer Service Representatives (CSRs) to obtain freight quotes, provide tracking updates, and support intra‑company transfer requests with inventory/purchasing.

Requirements

Required Qualifications

• High school diploma or equivalent.
• Customer‑service orientation, professionalism, and strong interpersonal/relationship management skills.
• Positive, motivated, and accountable; demonstrates initiative, a desire to learn, and the ability to multitask in a fast‑paced, team‑oriented environment.
• Excellent written and verbal business communication skills.
• Ability to work independently and manage competing priorities.
• Strong organization, attention to detail, time management, basic math, and problem‑solving skills.
• Proficiency with Microsoft Office (especially Excel) and the ability to quickly learn new processes, procedures, and business systems.
• Ability to understand and follow food safety principles and basic food science concepts, as applicable to the role.

Preferred Qualifications

• Inventory management experience.
• Working knowledge of supply chain concepts, common obstacles, and practical solutions.
• 1–2 years of logistics, shipping/receiving, or transportation coordination experience.
• Experience with carrier/3PL portals, appointment scheduling, and shipping documents

Physical Requirements

• Able to stand/walk for extended periods of time.
• Continually able to reach overhead, bend, squat and kneel.
• Able to safely lift boxes up to 55 pounds.
• Bending / Twisting / Reaching
• Squatting / Kneeling
• Repetitive movement - keyboard

Benefits Offered

• Medical
• Dental
• Vision
• 401k Retirement Plan
• Life Insurance
• Disability Insurance
• Accident/Critical Illness Insurance
• Generous PTO Accrual
• Paid Holidays