Outbound Fulfillment Operations Manager

WebstaurantStore; Lebanon (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Clark Associates, Inc. is seeking an Outbound Manager to oversee the shipping department on their shift. The role emphasizes quality, accuracy, and delivering excellent customer experiences.

You will collaborate with other Outbound managers and the Inbound and Inventory Control teams to meet SOPs and operational directives. Reporting to the Outbound Operations Manager, you will lead the team, manage daily metrics, and drive improvements across operations, people, and leadership initiatives to

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Operational: Manage the day-to-day operations within the Outbound department, including Picking, Consolidation, Packing, QA, and other indirect roles. Ensure that the team is consistently focused on achieving a high degree of quality, efficiency, and accuracy to satisfy our customer base.
• People: Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy.
• Leadership: Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality.

Job description

Clark Associates, Inc. is seeking an Outbound Manager to oversee the shipping department on their shift. The role emphasizes quality, accuracy, and delivering excellent customer experiences.

You will collaborate with other Outbound managers and the Inbound and Inventory Control teams to meet SOPs and operational directives. Reporting to the Outbound Operations Manager, you will lead the team, manage daily metrics, and drive improvements across operations, people, and leadership initiatives to